Bar Back

Navajo Nation Gaming Enterprise; Flagstaff (AZ); On-site; USD 28,000 - 40,000; Full time

Job summary

Navajo Nation Gaming Enterprise is hiring for a bartending role located in Flagstaff, Arizona. The ideal candidate will be responsible for preparing and serving drinks, maintaining bar cleanliness, and fostering positive customer relations.

You must be at least 21 years old and possess a high school diploma or GED. A friendly demeanor and knowledge of bartending operations are essential. Join us and contribute to a vibrant bar atmosphere!

Qualifications

• Must be 21 years of age.
• No felony or theft convictions.
• Ability to pass a pre-employment drug/alcohol screen.

Responsibilities

• Prepare and serve drinks following standard recipes.
• Maintain cleanliness and organization of the bar area.
• Interact positively with customers and provide efficient service.
• Balance the house bank at the start and end of shifts.
• Stock and restock bar supplies as needed.

Skills

Customer relations skills

Basic math knowledge

Bartending operations

Cash register operation

POS systems knowledge

Education

High School Diploma or GED

Job description

Essential Duties & Responsibilities

• Fill ice for all the wells. Prepare fruit trays. Garnishes are important for the drinks.
• Make sure there are backup garnishes.
• Restock the bar with beer, liquor, wine, glassware, juices, etc. Have backup for the shift and always rotate the products.
• Check the draught beers, make sure they are working and not empty.
• Get trash cans and towels, remove trash as needed.
• Make sure the bar is clean before opening.
• All beverage dispensing units are fully and properly maintained.
• Help bartender inventory bar and all supplies.
• Maintain all recyclables, put them in the proper place.
• Empty ash trays as needed.
• Assure all coolers are on and in working order.
• Promotes positive customer relations, greets customers, and creates a friendly atmosphere.
• Promotes and documents orders for drinks, reciting selection of all call and premium brands as requested by memory; takes orders from customers in a prompt and friendly manner.
• Mixes, garnishes and presents drinks using standard ingredient recipes.
• Prepares and serves cocktails and other beverages accurately and without waste according to the customer’s specifications.
• Inputs orders at the point of sale; creates checks for each customer/party/server; maintains accountability of all beverages served.
• Presents an accurate check to guest in a timely fashion; thanks patrons and invites them to return.
• Cleans up after customers at the bar and maintains an orderly and clean work area at all times.
• Maintains proper and adequate bar set up; washes glassware and utensils after each use.
• Serves food to customers seated at the bar as requested.
• Checks identification of customers to make sure they meet age requirements for the purchase of alcohol and tobacco products; determines when a customer has had too much alcohol.
• Orders and maintains liquor and bar supplies; places orders with outside vendors for bar supplies as directed.
• Responds to customer questions and concerns in a professional and courteous manner.
• Safeguards casino monies by balancing house bank at the beginning and end of each shift.
• Arrange bottles and glasses to make attractive displays.
• Attends and participates in regularly scheduled staff meetings.
• Follows guidelines regarding alcohol service, safety and customer service according to established regulations, policies, and procedures.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications

High School Diploma or GED. Must meet all knowledge, skills and abilities. Must be twenty‑one years (21) of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license. Navajo preference.

Knowledge, Skills And Abilities

• Knowledge of basic math and arithmetic.
• Exceptional interpersonal and customer relations skills.
• Ability to learn restaurant operations and food service principles.
• Ability to learn bartending and bar maintenance operations and customer service.
• Ability to learn all bar items and liquors.
• Ability to learn POS systems.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to operate a cash register.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Ability to learn all local and state alcohol beverage laws.

Physical Demands

While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communication skills. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

Work is generally performed in a casino bar setting with exposure to a loud noise level. Extended hours and irregular shifts are required. Tight time constraints and multiple demands are common.