COE Demand Planning Lead — S&OP & Forecasting

Carnival Corporation & plc; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Benefits

401(k) plan with company match

Employee Stock Purchase Plan

Paid Time Off

On-site Fitness center

Tuition reimbursement

Job summary

Carnival Corporation & plc in South Florida is seeking a Senior Manager of Technical Demand Planning to build and lead the Demand Planning COE and collaborate with cross-functional teams to optimize forecast accuracy and align with business goals.

The role requires proven leadership in demand planning, strong process-improvement mindset, and the ability to deliver significant business impact within an in-office, hybrid-friendly environment.

Qualifications

• Bachelor's degree in information technology, computer science, or related field
• Bachelor’s degree in Supply Chain Management, Supply Chain Engineering, Statistics, or a related field
• Demonstrated ability to lead transformations, influence stakeholders and apply change management
• Strong collaboration and communication skills
• Ability to work in complex organizations under ambiguous circumstances
• Deep technical expertise in forecasting, demand planning and S&OP
• Understanding E2E supply chain
• Excellent verbal and written communication skills conveying information succinctly and clearly with the confidence to present to leadership teams
• Expert level knowledge of Microsoft Office, particularly Excel and Power Point
• Able to work with a diverse set of people from multiple countries
• Ability to manage competing priorities

Responsibilities

• Build and lead the Demand Planning COE and indirectly manage brand demand planners
• Establish a clear vision and strategy enabling brands to deliver on goals
• Partner with stakeholders to foster collaboration and continuous improvement
• Support and mentor brand demand planners
• Engage in selling and influencing to build coalitions to deliver business outcomes
• Promote and celebrate team wins
• Create and standardize demand planning processes, tools, and methodologies
• Enable scenario planning and risk management to provide leadership with options and trade-offs
• Automate processes and embrace manage by exception to focus on high-impact work
• Work closely with Asset, Maintenance Strategy, and Inventory Control to improve demand signal visibility
• Collaborate cross-functionally to resolve data quality issues
• Evaluate data sources and models for forecast accuracy
• Identify opportunities to leverage planning tools including statistical, AI and ML
• Promote and champion the S&OP process aligned with organizational goals
• Foster ownership of processes and cross-functional collaboration
• Establish disciplined processes to ensure S&OP pillars, manage conflict, and empower ownership
• Develop and benchmark performance measures (MAPE, WMAPE, Bias, Value Add)
• Establish management reporting on KPI tracking
• Facilitate brand Demand Review, S&OP and cross-functional meetings

Skills

Leadership

Demand planning

Cross-functional collaboration

S&OP coordination

Education

Bachelor's Degree in Information Technology / Computer Science

Bachelor's Degree in Supply Chain Management / related field

Tools

Kinaxis

AMOS

Excel

PowerPoint

Job description

Carnival Corporation & plc in South Florida is seeking a Senior Manager of Technical Demand Planning to build and lead the Demand Planning COE and collaborate with cross-functional teams to optimize forecast accuracy and align with business goals.

The role requires proven leadership in demand planning, strong process-improvement mindset, and the ability to deliver significant business impact within an in-office, hybrid-friendly environment.