Coding & Compliance Education Lead

Our Billing Co; Buffalo (NY); On-site; USD 71,000 - 82,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Our Billing Co. in Buffalo, NY seeks a full-time Quality Educator to design, deliver, and maintain education programs that improve coding accuracy, compliance, and documentation quality across Kaleida Health Enterprise.

You will lead onboarding for new physicians and provide targeted training after audits to ensure corrective actions are understood and followed. You will educate coders and providers on coding accuracy, billing compliance, and payer rules, and develop materials while tracking

Qualifications

• Degree in Healthcare Administration, Health Information Management, Nursing, Education, or a related field is required.
• Five to seven years of experience in medical coding, provider education, CDI, or healthcare compliance.
• Experience training physicians or coding staff is highly preferred.
• Certifications include CPC, CCS, CPMA, CHC or AHIMA RHIT/RHIA.
• Must maintain certifications in good standing throughout employment.

Responsibilities

• Communicate audit findings clearly to departments, coders, providers, and workforce members to ensure full understanding of identified issues.
• Conduct training sessions following audits to support operational improvement and correct deficiencies.
• Assist in developing corrective action plans (CAPs) and follow-up assessments to verify successful implementation.
• Collaborate with Quality leadership to align educational strategies with audit outcomes and compliance needs.
• Leads onboarding education for new physicians, including documentation standards, coding expectations, regulatory requirements, and organizational workflows.
• Provides ongoing training to coders and providers in areas including coding accuracy, documentation improvement, billing compliance, and payer rule interpretation.
• Develops and delivers general and specialized training sessions to address identified problem areas, trends, and compliance risks.
• Serves as a subject matter expert and resource for coding, documentation, billing, and reimbursement questions.
• Assists with creating, updating, and disseminating educational materials, policies, workflows, and job aids.
• Tracks, monitors, and evaluates the effectiveness of training programs through feedback, audit trends, and performance metrics.
• Engages CDI, Coding, Compliance, Revenue Cycle, and physician leadership to align education with organizational needs.
• Supports interdisciplinary initiatives aimed at reducing denials, improving documentation quality, and enhancing coding accuracy.
• Ensures consistent educational messaging and standards across all affiliated entities (Kaleida Health, UAHS, GPPC).

Skills

ICD-10 knowledge

CPT knowledge

HCPCS knowledge

Documentation standards

Training delivery

PowerPoint

Excel

Communication skills

Audit reporting

Education

Healthcare Administration

Health Information Management

Nursing

Education

Tools

PowerPoint

Excel

Teams

Job description

Our Billing Co. in Buffalo, NY seeks a full-time Quality Educator to design, deliver, and maintain education programs that improve coding accuracy, compliance, and documentation quality across Kaleida Health Enterprise.

You will lead onboarding for new physicians and provide targeted training after audits to ensure corrective actions are understood and followed. You will educate coders and providers on coding accuracy, billing compliance, and payer rules, and develop materials while tracking