Code Enforcement Officer I - Code Compliance Services (Civil Service)

City of Dallas; Dallas (TX); On-site; USD 31,000 - 34,000; Full time

Job summary

City of Dallas is hiring a Code Enforcement Officer I to inspect and enforce city codes, construction and property maintenance standards. The role involves field inspections, documenting violations, issuing citations, and coordinating corrective actions with stakeholders.

The ideal candidate has a high school diploma or GED, at least two years of customer service experience, a valid driver's license, and will obtain the TDLR Officer Trainee certification during probation.

Qualifications

• Minimum education: high school diploma or GED.
• Two years of heavy citizen/customer service experience handling complaints.
• Valid driver’s license with good driving record.
• Must obtain TDLR Code Enforcement Officer Trainee certification within probation.

Responsibilities

• Conduct inspections on city properties to ensure compliance with codes and regulations.
• Identify non-compliant concerns and address issues with relevant parties.
• Investigate problems, recommend corrective actions, and coordinate with developers.
• Create notices of violation, collect evidence, and issue citations as needed.
• Educate the public on laws, regulations, and code standards.
• Draft and maintain inspection documents and records.
• Remain current with code standards and professional certifications.
• Travel across the city to perform inspections and address violations.
• Perform other duties as assigned.

Skills

Code enforcement

Inspection protocols

Citations & enforcement

Regulatory interpretation

Customer service

Time management

Verbal & written communication

Relationship building

Education

High school diploma or GED

Tools

TDLR certification tools

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Inspects and enforces one or more of the functional areas: city codes, construction, sanitation, environmental, street & sewer, water quality codes or ordinances and reviews applications for licenses and permits.

Job Description

The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards.

Essential Functions

1. Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.
2. Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.
3. Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed.
4. Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.
5. Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards.
6. Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations.
7. Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.
8. Drives vehicles throughout the city to perform inspections and address compliance and code violations.
9. Performs any and all other work as needed or assigned.

Knowledge And Skills

1. Knowledge of municipal, state, and federal regulations.
2. Knowledge of inspection protocols, policies, and procedures.
3. Ability to determine code violations and suggest corrective action.
4. Ability to issue citations and communicate with various individuals.
5. Ability to interpret, educate, and apply regulations to correct compliance issues.
6. Ability to use computer programs, software, and equipment.
7. Ability to provide calm, professional, and excellent customer service.
8. Ability to manage time and complete multiple tasks.
9. Communicating effectively verbally and in writing.
10. Establishing and maintaining effective working relationships.

Education

MINIMUM QUALIFICATIONS:

• High school diploma or GED.

Experience

• Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.

Equivalency

• A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements.

LICENSE And CERTIFICATION

• Valid driver’s license with good driving record.
• Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period.

Other Requirements

• Availability to work varying shifts including nights, weekends and holidays.

This position requires an ONLINE exam that covers the following categories:

• Reading Comprehension
• Applying Policies
• Sentence Clarity
• Business Correspondence
• Spelling

Salary Range

$22.32 - $24.56

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.