Supervisor - Code Enforcement Officer (Code Compliance - Civil Service)

City of Dallas; Dallas (TX); On-site; USD 38,000 - 45,000; Full time

Job summary

City of Dallas is seeking a Code Enforcement Supervisor to lead a team responsible for installation, maintenance, and code compliance activities within the department. The role emphasizes supervising field crews, ensuring regulatory compliance, and driving performance through data-driven oversight.

The incumbent will develop training materials, evaluate staff, and ensure accurate reporting while addressing emergencies and enforcing court actions when needed.

Qualifications

• High school diploma or GED required.
• Two years in a lead or supervisory capacity required.
• Must possess a valid Texas driver’s license and a current Code Enforcement Officer license.

Responsibilities

• Supervise daily operations of code compliance crews and assign work.
• Monitor inspections, track staff time, and maintain software systems.
• Prepare monthly reports and manage training for staff.

Skills

Regulatory compliance

Code enforcement

Leadership

Training

Communication

Time management

Report writing

Team mentoring

Education

Associate degree + 2 years lead/supervisory

Bachelor's degree + 2 years lead/supervisory

High School Diploma or GED

Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Supervises a small to medium sized operational unit of non-exempt code compliance employees. The functional activities are somewhat complex and have moderate impact on overall operations. Provides technical expertise and services to persons inside or outside the organization. Supervises the daily operation of installation/maintenance/code compliance crews, oversees, monitors, and evaluates all code enforcement activities for the Department. Ensures accuracy, provides assistance and education, assigns training, runs reports, and supervises Code related work.

Job Description

The Code Enforcement Supervisor oversees and supervises the daily operation of installation/maintenance/code compliance crews, oversees, monitors, and evaluates all code enforcement activities for the Department. Ensures accuracy, provides assistance and education, assigns training, runs reports, and supervises Code related work.

Essential Functions

• Supervises, oversees, and monitors the daily operations involved in code compliance and enforcement; assigns work, monitors inspections, tracks and documents personnel time, and maintains updated software.
• Evaluates, monitors, and reviews the quality of work performed and ensures compliance with regulatory agencies.
• Implements plans, schedules, determines and assigns objectives needing emphasis; recommends or adjusts work priorities, project schedules, resources, and work plans as required.
• Gives advice, counsel, instruction, and identifies routine training needs for code compliance staff; provides knowledge and expertise on code compliance and inspection procedures, state laws, local ordinances, code violation procedures, and other code enforcement activities; ensures appropriate internal controls are in place and regularly evaluates staff and provides performance feedback.
• Prepares monthly reports for assigned departments, audits and evaluates case files, determines overdue files, and evaluates progress.
• Participates in staff development and team management initiatives; reviews applications, participates in hiring processes, oversees training, resolves personnel conflicts, and approves timesheets for non-exempt employees and/or contractors.
• Develops strong training and educational materials for new Code Enforcement Officers; creatively and efficiently teaches new recruits to ensure highest quality of code enforcement and compliance activities.
• Addresses emergency concerns with immediate action. Issues both civil and criminal citations as necessary. Testifies in court regarding code violations and enforcement actions.
• Leads by example, mentoring other officers and contributing to the professional development of the department. Stays abreast of changes in codes, enforcement techniques, and legal precedents. Obtains and maintains professional certifications as applicable. Serves as lead on special initiatives and sweeps.
• Performs other work as needed or assigned.

Knowledge And Skills

• Knowledge of municipal, state, and federal regulations.
• Knowledge of inspection protocols, policies, and procedures.
• Ability to determine code violations and suggest corrective action.
• Ability to issue citations and communicate with various individuals
• Ability to interpret, educate, and apply regulations to correct compliance issues.
• Ability to use computer programs, software, and equipment.
• Ability to provide calm, professional, and excellent customer service.
• Ability to manage time and complete multiple tasks.
• Ability to communicate clearly and effectively verbally and in writing.
• Establishing and maintaining effective working relationships.
• Ability to delegate and manage tasks, manage time, and multitask.

Minimum Qualifications

• High school diploma or GED.

Experience

Four (4) years of experience in any of the following areas:

• Interpreting and/or enforcing city, county, state, or federal codes.
• Public/Business Administration
• Policy implementation
• Regulatory compliance
• Legal or paralegal work
• Urban planning

AND

• Two (2) years must have been in a lead or supervisory capacity.

Equivalencies

• Associate degree in any specified field plus two (2) years of the required experience including two (2) years of the stated lead work and/or supervisory responsibilities will meet the education and experience requirements.
• Bachelor's degree in a non-specified field plus two (2) years of the required experience including two (2) years of the stated lead work and/or supervisory responsibilities will meet the education and experience requirements.
• Bachelor's degree in a specified field or higher plus two (2) years of the stated lead work and/or supervisory responsibilities will meet the education and experience requirements.

Licenses And Certifications

• Valid Texas Driver’s license and good driving record
• Must be a Registered Code Compliance Officer with a current license as Code Enforcement Officer issued by Texas Department of Licensing and Regulations (TDLR)

Other Requirements

• Availability to work varying shifts, including nights, weekends, and holidays.

Salary Range

$27.45 - $32.58

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.