Code Enforcement Officer II (Code Compliance-Civil Service)

City of Dallas; Dallas (TX); On-site; USD 49,000 - 55,000; Full time

Job summary

The City of Dallas is seeking a Code Enforcement Officer II to enforce municipal codes across multiple districts. You will conduct inspections, identify violations, issue citations, and work with property owners to resolve issues while maintaining thorough records.

This role requires a high school diploma, a minimum of three years in heavy customer service with enforcement experience, a valid Texas driver’s license, and a Texas Code Enforcement Officer certification or ability to obtain it

Qualifications

• High school diploma or GED.
• Three (3) years of experience in heavy customer service, including enforcement of codes and issuing citations.
• Valid Texas Driver’s License with good driving record.
• Code Enforcement Officer certification issued by TDLR; or must obtain within probation.
• Availability to work varying shifts including nights, weekends, and holidays.

Responsibilities

• Inspect properties to enforce city codes and standards.
• Investigate violations, issue citations, and coordinate enforcement actions.
• Educate owners and developers on code requirements.
• Prepare reports and provide testimony in court as needed.
• Operate city vehicle and maintain records.

Skills

Customer service

Communication

Time management

Problem solving

Education

High school diploma or GED

Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Investigates and enforces in more than one functional area of the City of Dallas: city codes, construction, drainage, environmental, housing, industrial waste, park construction, plumbing, roofing, street & sewer, transportation regulation, and water/wastewater construction. Inspects a broader range of more complex projects.

Job Description

The Code Enforcement Officer II performs specialized inspections and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards and handles difficult technical problems as needed. Seeks advice on the more complex/difficult technical problems from a supervisor. Works in the field and is responsible for making low impact decisions requiring technical discretion, judgment, and familiarity with a broader variety of problems.

Essential Functions

• Conducts detailed inspections of properties, including interior inspections, to ensure compliance with structural, zoning, and health codes. Works closely with property owners to schedules inspections to ensure thorough examination of potential violations.
• Investigates, identifies, addresses code violations, utilizing technical knowledge and judgement to interpret codes accurately. Assesses probable cause and executes warrants for inspection when necessary and conducts additional research to understand the full scope of compliance issues.
• Engages and collaborates with citizens, property owners, developers, and business operators to educate them on code requirements. Uses discretion and judgement to determine effective methods for achieving compliance, balancing education with enforcement actions.
• Maintains detailed records of inspections, including photos, violation notations, and enforcement actions. Prepares comprehensive reports and evidence for legal proceedings, ensuring accuracy and thoroughness in documentation. Issues citations and responds to citizen complaints.
• Utilizes judgement and discretion in planning and executing inspection schedules, enforcement actions, and educational outreach. Coordinates with other departments and agencies as needed to address multi-faceted compliance issues. Educates citizens, developers, and business owners on code regulations and standards.
• Operates city vehicles to conduct inspections across the city.
• Continuously updates knowledge on complex code standards, regulations, and enforcement techniques. Attends training and professional development opportunities to enhance technical abilities and stays informed about changes in codes and laws.
• Provides testimony in court cases related to complex code violations. Works to prepare cases, presenting evidence and explanations to support enforcement actions. Prepares cases for triage presentation to Intensive Case Resolution or Community Prosecution Teams as needed.
• Performs other work as needed or assigned.

Knowledge And Skills

• Knowledge of municipal, state, and federal regulations.
• Knowledge of inspection protocols, policies, and procedures.
• Ability to determine code violations and suggest corrective action.
• Ability to issue citations and communicate with various individuals.
• Ability to interpret, educate, and apply regulations to correct compliance issues.
• Ability to use computer programs, software, and equipment.
• Ability to provide calm, professional, and excellent customer service.
• Ability to manage time and complete multiple tasks.
• Ability to communicate effectively verbally and in writing at all levels.
• Ability to establish and maintain effective working relationships.

MINIMUM QUALIFICATIONS:

• High school diploma or GED.

Experience

• Three (3) years of experience in heavy customer service, of which six (6) months must be in interpreting and enforcing specialized code/ordinances, investigating code violations and/or issuing citations.

Licenses And Certifications

• Valid Texas Driver’s License with good driving record.
• Code Enforcement Officer issued by TDLR.
• Applicants with a Code Enforcement Officer certification, issued by a state other than Texas, must obtain the certification from the Texas Department Licensing and Regulation (TDLR) within the probationary period (6-months).

Other Requirements

• Availability to work varying shifts including nights, weekends, and holidays.

$49,254.40 - $55,348.80

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.