Code Enforcement Office Assistant — Admin & Data Support

charlottenc; North Carolina; On-site; USD 34,000 - 38,000; Full time

Job summary

The City of Charlotte's Code Enforcement Office is seeking a dedicated Office Assistant to support inspectors and supervisors in the Housing & Neighborhood Services division. You will perform data entry, process notices and penalties, maintain files, and prepare reports to improve operations.

Minimum qualifications include a high school diploma or an associate degree with experience; proficiency in Microsoft Word, Outlook, Excel, and Workday is preferred.

Qualifications

• Minimum qualifications include a HS diploma or equivalent with 1 year of relevant work experience.
• Preferred candidates have courses in business/secretarial subjects and proficiency with Microsoft Office.
• Ability to use Workday for HR/payroll related tasks.

Responsibilities

• Provide clerical support to one of six H&NS teams located in offsite facilities.
• Screen calls, visitors, and mail; route inquiries and confidential matters.
• Data entry on City and H&NS applications; prepare notices, citations, and reports.
• Maintain files/records; assist with preparing documents and supporting supervisory needs.

Skills

Creative problem solving

Written and oral communication

Customer interaction

Public-facing service

Housing/health/zoning processes

Time management

Independent work

Education

High school diploma or equivalent (with 1 year experience)

Associate degree (no experience required)

Business/secretarial courses

Tools

Microsoft Word

Outlook

Excel

Workday

Job description

The City of Charlotte's Code Enforcement Office is seeking a dedicated Office Assistant to support inspectors and supervisors in the Housing & Neighborhood Services division. You will perform data entry, process notices and penalties, maintain files, and prepare reports to improve operations.

Minimum qualifications include a high school diploma or an associate degree with experience; proficiency in Microsoft Word, Outlook, Excel, and Workday is preferred.