Cocktail Server - PBR Nashville

Xfinity Live!; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A vibrant hospitality venue in St. Louis is seeking a Cocktail Server to provide exceptional service. Responsibilities include greeting guests, serving beverages, and ensuring compliance with safety standards. Candidates must possess at least one year of experience in a fast-paced environment, with strong communication skills and a valid alcohol awareness certification. Join a dynamic team focused on delivering a memorable guest experience.

Qualifications

• At least 1 year of serving experience in a fast-paced environment.
• Knowledge of liquor brands, beer, and wine preferred.
• Must possess a valid alcohol awareness certification.

Responsibilities

• Greet and serve guests in a friendly manner.
• Monitor guest behavior regarding alcohol service.
• Ensure compliance with safety and service guidelines.

Skills

Fluent English

Customer service skills

Alcohol awareness

Basic math skills

Education

High school diploma or equivalent

Job description

2nd Ave PBR
PBR Cowboy Bar 2nd Ave
128 2nd Ave. North
Nashville, TN 37201, USA

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are an energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized as a significant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.