Cocktail Server - PBR Columbus

Xfinity Live!; Columbus (OH); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

A vibrant entertainment venue in Columbus is seeking a server to provide exceptional service to guests in a fast-paced environment. The ideal candidate will have at least 1 year of experience in a similar role, possessing excellent customer service and communication skills. You'll be responsible for taking orders, serving drinks and meals, and ensuring guest satisfaction while working alongside a dedicated team. Qualified applicants will be fluent in English and have necessary alcohol awareness certification. Join us for a fun and dynamic work experience.

Qualifications

• 1 year experience in a fast-paced food and beverage venue preferred.
• Must be courteous, pleasant, and good-natured.
• Basic math skills necessary for handling cash.

Responsabilités

• Greet guests and take drink/food orders in a professional manner.
• Monitor guest behavior regarding alcohol consumption.
• Promote teamwork and quality service through communication.

Connaissances

Fluent English

Good communication skills

Understanding of liquor brands

Customer service skills

Formation

Alcohol awareness certification

Valid health/food handler card

Description du poste

PBR Easton
3950 Gramercy Street
Columbus, OH 43219, USA

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are an energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well‑versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Qualifications

• At least 1 year of serving in a fast‑paced food and beverage venue, preferably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non‑alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good‑natured.
• Communication skills are utilized as a significant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Physical Requirements

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.