Cocktail Server - PBR Nashville

Live! Hospitality & Entertainment; Nashville (TN); On-site; USD 13,776 - 20,664; Part time

Job summary

A local entertainment venue in Nashville is seeking a part-time Cocktail Server. The ideal candidate will greet guests, take beverage orders, and ensure satisfaction. Qualified applicants should have at least one year of serving experience in a fast-paced environment and possess strong communication skills. This position may require working nights, weekends, and holidays.

Qualifications

• At least 1 year of serving experience in a fast-paced environment.
• Fluent in English; other languages are a plus.
• Must have alcohol awareness certification or food service permit.

Responsibilities

• Greet guests and take orders promptly and professionally.
• Serve food and beverages while ensuring guest satisfaction.
• Monitor guest behavior and alcohol consumption.

Skills

Customer Service

Communication

Alcohol Awareness

Basic Math

Job description

Overview

Join to apply for the Cocktail Server - PBR Nashville role at Live! Hospitality & Entertainment.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Be energetic, outgoing, and professional at all times, providing outstanding and professional service with a smile to ensure guest satisfaction.
• Communicate effectively with coworkers and kitchen staff verbally and via the point of sales system.
• Communicate with guests clearly, patiently, and with good humor.
• Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
• Consistently check guests IDs to ensure minimum age requirements for alcohol.
• Monitor guest behavior and alcohol consumption; determine when to cease service and notify management of incidents.
• Complete all side work as assigned.
• Accurately account for all sales and payments from guests.
• Alert management of any service or safety issues and perform appropriate service recovery per guidelines.
• Promote teamwork and quality service through daily communication with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English; other languages preferred.
• Must be courteous, pleasant, and good-natured.
• Communication skills are utilized when interacting with guests, bartenders, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders and completing paperwork.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail Position Requires the Ability to Perform the Following

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Efficiently and safely stand and move about the facility during each shift.
• Bending, stooping, kneeling, lifting as part of duties.

Details

• Seniority level — Entry level
• Employment type — Part-time
• Job function — Management and Manufacturing
• Industries — Restaurants