Server

Hooky Entertainment; Nashville (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

Hooky Entertainment is seeking a Server with bartending and serving experience to deliver elevated hospitality in a fast-paced setting. You will take orders, recommend items, and ensure beverage and food service is timely and polished.

The role requires strong cocktail knowledge, the ability to multitask, and reliable attendance for late nights and weekends. Prior experience in an upscale venue is preferred.

Qualifications

• Prior bartending experience is required.
• Prior serving or table-service experience is required.
• Strong knowledge of cocktails, beer, wine, and beverages.
• Experience in a bar/restaurant/lounge or similar upscale guest-service environment.

Responsibilities

• Provide warm, attentive hospitality from greeting to farewell.
• Take accurate guest orders and make thoughtful recommendations.
• Deliver beverages and food in a timely, polished manner.
• Maintain knowledge of cocktails, ingredients, and flavor profiles.
• Follow responsible alcohol service practices and verify IDs.

Skills

Bartending experience

Serving experience

Cocktail knowledge

Bev knowledge (wine/beer)

Guest-service skills

Multitask

Flexible schedule

POS systems experience

Tools

POS systems

Job description

Position Summary

The Server is responsible for delivering a warm, polished, and elevated guest experience through attentive table service, strong menu knowledge, thoughtful recommendations, and consistent service execution. This position requires experience in both serving and bartending. While the primary role is server, team members should be comfortable supporting bar service and may occasionally be scheduled in a bartender capacity based on business needs, staffing levels, training, and service flow.

Key Responsibilities

• Provide warm, attentive, and professional hospitality from greeting through farewell.
• Take accurate guest orders and make thoughtful recommendations.
• Deliver beverages and food in a timely, polished, and organized manner.
• Maintain strong knowledge of cocktails, ingredients, preparation, flavor profiles, and guest recommendations.
• Monitor guest pacing, satisfaction, and responsible alcohol consumption.
• Follow responsible alcohol service practices, including ID verification, intoxication awareness, and guest safety.
• Maintain clean and organized tables, service areas, and guest spaces.
• Support seating flow and communication with the host, bar, and management.
• Assist with bar support, beverage service, restocking, and service flow as needed.
• Use the POS system accurately for orders, payments, tabs, transfers, comps, voids, and closeout procedures.
• Communicate guest needs, service issues, inventory concerns, or safety concerns to the Bar Lead or General Manager.
• Support teammates during peak volume to maintain speed, consistency, and guest experience.
• Follow company policies, appearance standards, attendance expectations, and tip-pool procedures.

Required Qualifications

• Prior bartending experience required.
• Prior serving or table-service experience required.
• Strong cocktail, beer, wine, and beverage knowledge.
• Experience in a bar, restaurant, lounge, hotel, entertainment, private club, or upscale guest-service environment.
• Ability to work quickly, cleanly, and accurately in a fast-paced environment.
• Strong guest-service skills and professional presence.
• Ability to multitask, prioritize, and support teammates during peak volume.
• Ability to work late nights, weekends, holidays, and a flexible schedule.
• Must meet all legal requirements for employment and alcohol service in Tennessee.

Preferred Qualifications

• Experience in an upscale cocktail bar, speakeasy, hotel bar, lounge, or nightlife environment.
• Prior experience opening a new venue or supporting a new service program.
• Experience with POS systems, beverage service, tip-pool procedures, and high-touch guest service.
• Knowledge of Tennessee alcohol-service expectations and responsible beverage service practices.

Physical Requirements

• Stand and walk for extended periods.
• Lift, carry, push, or pull up to 25-50 pounds as needed.
• Reach, bend, stoop, and move throughout the venue.
• Carry trays, glassware, beverages, food, and service supplies.
• Work around alcohol, food, cleaning products, sound, lighting, and guest traffic.
• Work in a fast-paced, late-night environment.

Equal Employment Opportunity

The Company is an equal opportunity employer and provides equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws. This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may change based on business needs.