Cocktail Server & Guest Experience Specialist

livenation; Phoenix (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

Live Nation Entertainment is seeking a passionate, motivated server in a fast-paced environment at its venue in Phoenix. You will anticipate guest needs, take orders, and deliver beverages with precise POS handling and knowledge of cocktails and garnishes.

The role requires flexibility for late hours, strong customer service, and the ability to work with diverse crowds in a live music setting.

Qualifications

• Experience in a fast-paced bar setting.
• Knowledge of drink recipes and garnishes.
• Ability to work flexible schedule and late hours.
• Strong communication and teamwork.

Responsibilities

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through POS
• Deliver drinks, maneuvering trays through large crowds
• Maintain atmosphere and cleanliness around service area
• Follow safety and sanitation standards
• Identify ID and ensure responsible alcohol service

Skills

Cocktail tray service

Food service

Alcohol service

Point of Sale (POS)

Customer service

Late hours

Job description

Live Nation Entertainment is seeking a passionate, motivated server in a fast-paced environment at its venue in Phoenix. You will anticipate guest needs, take orders, and deliver beverages with precise POS handling and knowledge of cocktails and garnishes.

The role requires flexibility for late hours, strong customer service, and the ability to work with diverse crowds in a live music setting.