Cocktail Server – Live Music Venue (Flexible Hours)

HOB Entertainment, LLC; Houston (TX); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is seeking an energetic server/bar staffer for our Houston area venues. You will anticipate guests' needs, take beverage orders, up-sell items, and communicate orders to the bar via POS systems.

Maintain cleanliness, safety, and service standards in a fast-paced environment. Ideal candidates have 3 years of people-facing experience, can work late hours, and hold Responsible Alcohol Awareness Certification.

Qualifications

• Ability to work late hours.
• Flexibility in schedule.
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, POS systems.
• 3 years’ work experience interacting with people in a positive environment.
• Tolerance of all cultures, music and art forms.
• Responsible Alcohol Awareness Training Certification or Equivalent.
• Ability to deal with intoxicated guests in a positive and safety minded manner.

Responsibilities

• Anticipate and respond to guests’ needs.
• Suggestively sell beverages and menu items; take orders.
• Answer guest questions, make recommendations, up-sell liquors.
• Communicate drink orders to bar through Point of Sales system.
• Deliver drinks, maneuvering trays through large crowds.
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift.
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped.
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques.
• Maintain Company safety and sanitation standards.
• Follow housekeeping standards per Company policy.
• Keep current on all standard operating procedures.
• Request identification from any guest who appears to be under 30 years of age.
• Ensure responsible alcohol service per local ordinance alcohol awareness training and Compnay alcohol policies.
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager.
• Ensure that comp and void checks are processed according to Company policy.
• Assist other servers and staff as needed.

Skills

Cocktail service

POS systems

Customer interaction

Late hours

Upselling

Tools

Point of Sale (POS) systems

Job description

Live Nation Entertainment is seeking an energetic server/bar staffer for our Houston area venues. You will anticipate guests' needs, take beverage orders, up-sell items, and communicate orders to the bar via POS systems.

Maintain cleanliness, safety, and service standards in a fast-paced environment. Ideal candidates have 3 years of people-facing experience, can work late hours, and hold Responsible Alcohol Awareness Certification.