Evening & Late-Shift Cocktail Server for Live Events

livenation; Minneapolis (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Live Nation Entertainment in Minneapolis, MN is seeking a hospitality-focused server for our live music venues. You will anticipate guests’ needs, take orders, and ensure smooth service in a fast-paced, high-energy environment.

The role requires at least 3 years of customer interaction, knowledge of cocktail tray service, and responsible alcohol service; flexibility to work late hours; and the ability to lift up to 25 lbs.

Qualifications

• Ability to work late hours and flexible schedule.
• Working knowledge of cocktail tray service and basic food service.
• Experience with responsible alcohol service and POS systems.
• At least 3 years of face-to-face customer interaction.
• Tolerance of diverse cultures, music, and art forms.
• Alcohol awareness training certification or equivalent.

Responsibilities

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Traveler's check transactions according to HOB policy
• Ensure that comp and void checks are processed according to HOB policy
• Assist other servers and staff as needed

Skills

Cocktail service

Food service basics

Alcohol service

POS systems

Customer interaction

Cultural tolerance

Alcohol training

Live music environment experience

Tools

POS systems

Job description

Live Nation Entertainment in Minneapolis, MN is seeking a hospitality-focused server for our live music venues. You will anticipate guests’ needs, take orders, and ensure smooth service in a fast-paced, high-energy environment.

The role requires at least 3 years of customer interaction, knowledge of cocktail tray service, and responsible alcohol service; flexibility to work late hours; and the ability to lift up to 25 lbs.