Cocktail Server - Elevate Guests in a Fast-Paced Casino

Hard Rock Casino Cincinnati; Cincinnati (OH); Sur place; USD 17 000 - 28 000; Plein temps

Résumé du poste

Hard Rock Casino Cincinnati seeks a friendly server to provide top-notch guest service at the bar and dining areas. You will deliver timely cocktail service, engage with guests, and help ensure an unforgettable experience in a fast-paced casino setting.

Ideal candidates have cocktail serving experience or knowledge of spirits and cocktails, excellent communication, and the ability to work as part of a team in a busy environment. Face-to-face guest interaction and strong appearance are important.

Qualifications

• Previous cocktail serving experience preferred
• Must have knowledge of spirits, wines, champagne and mixed cocktails
• Must present a professional and pleasant appearance
• Must possess excellent customer service and communication skills
• Requires the ability to work within a team environment
• Must be able to stand or walk a minimum eight-hour shift in the venue bar area

Responsabilités

• Provides timely cocktail service in a friendly and courteous manner
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Communicates with management to rectify any and all customer needs, comments or incidents
• Adheres to all established policies, procedures and guidelines

Connaissances

Cocktail service

Customer service

Teamwork

Communication

Spirits & cocktails

Description du poste

Hard Rock Casino Cincinnati seeks a friendly server to provide top-notch guest service at the bar and dining areas. You will deliver timely cocktail service, engage with guests, and help ensure an unforgettable experience in a fast-paced casino setting.

Ideal candidates have cocktail serving experience or knowledge of spirits and cocktails, excellent communication, and the ability to work as part of a team in a busy environment. Face-to-face guest interaction and strong appearance are important.