Beverage Server - 3rd Shift

Hard Rock International; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Hard Rock Casino Cincinnati is seeking a Beverage Server for the 3rd shift to deliver exceptional cocktail service and guest engagement. You will interact with guests, prepare and serve drinks, and work with team members to ensure a smooth, high-energy bar experience.

Applicants should have cocktail experience, knowledge of spirits, wines and champagne, and strong customer service. The role requires standing for long shifts and a professional appearance in a fast-paced casino setting.

Qualifications

• Previous cocktail serving experience preferred.
• Knowledge of spirits, wines, champagne and mixed cocktails required.
• Excellent customer service and communication skills.
• Ability to work in a team and stand for long shifts.

Responsibilities

• Provide timely cocktail service to guests in a friendly manner.
• Engage with guests and anticipate needs to enhance the experience.
• Communicate with management to address guest needs, comments or incidents.
• Adhere to policies, procedures and guidelines and maintain professional appearance.

Skills

Cocktail serving

Customer service

Teamwork

Job description

## Beverage Server - 3rd ShiftApply: Hard Rock Casino Cincinnati: Part time: Posted Today: R14495Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.Responsibilities:* Provides timely cocktail service in a friendly and courteous manner* Initiates and engages in conversation with all guests in a professional and friendly manner* Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises* Communicates with management to rectify any and all customer needs, comments or incidents* Adheres to all established policies, procedures and guidelinesQualifications:* Previous cocktail serving experience preferred* Must have knowledge of spirits, wines, champagne and mixed cocktails**ADDITIONAL REQUIREMENTS:*** Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation* Must possess excellent customer service and communication skills* Requires the ability to work within a team environment* Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.* Must be able observant and quick to respond to various situations while multitasking.**WORK ENVIRONMENT:*** The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.