Beverage Server - 2nd Shift

Hard Rock International; Cincinnati (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Hard Rock Casino Cincinnati invites applicants for a Beverage Server on the 2nd shift. You will provide superior cocktail service, greet guests, take orders, and ensure timely drinks with a friendly, professional demeanor.

The role requires the ability to stand for long periods, work in a fast-paced casino environment, coordinate with teammates, and follow all policies while delivering exceptional guest service.

Qualifications

• Previous cocktail serving experience preferred
• Knowledge of spirits, wines, champagne and mixed cocktails
• Professional and pleasant appearance for guest engagement
• Excellent customer service and communication skills
• Ability to work within a team environment
• Able to stand/walk for an eight-hour shift in the bar area

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner
• Initiates and engages in conversation with guests
• Works with urgency to anticipate customer needs and assist teammates
• Communicates with management to rectify guest needs or incidents
• Adheres to established policies, procedures and guidelines

Skills

Cocktail service

Guest service

Teamwork

Communication

Job description

## Beverage Server - 2nd ShiftApply: Hard Rock Casino Cincinnati: Part time: Posted Today: R14557Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.Responsibilities:* Provides timely cocktail service in a friendly and courteous manner* Initiates and engages in conversation with all guests in a professional and friendly manner* Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises* Communicates with management to rectify any and all customer needs, comments or incidents* Adheres to all established policies, procedures and guidelinesQualifications:* Previous cocktail serving experience preferred* Must have knowledge of spirits, wines, champagne and mixed cocktails**ADDITIONAL REQUIREMENTS:*** Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation* Must possess excellent customer service and communication skills* Requires the ability to work within a team environment* Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.* Must be able observant and quick to respond to various situations while multitasking.**WORK ENVIRONMENT:*** The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.