Cocktail Server

Plazahotelelpaso; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cocktail Server to provide outstanding service to guests. In this role, you'll greet customers, take orders, and serve beverages while ensuring compliance with health and safety standards. Your efforts will contribute to enhancing guest satisfaction and maintaining the hotel's reputation for excellence. If you have a passion for hospitality and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a team that values service and excellence, and be part of a vibrant hospitality experience.

Qualifications

• Previous food and beverage experience or equivalent training required.
• High School diploma or equivalent preferred.

Responsibilities

• Greet guests, take beverage orders, and serve drinks.
• Follow cash handling procedures and ensure guest satisfaction.

Skills

Customer Service

Cash Handling

Bartending

Food Safety

Education

High School diploma or equivalent

Job description

Opportunity: Cocktail Server

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Essential Job Functions

1. Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
2. Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
3. Stock service stations with items such as ice, napkins, or straws.
4. Follow established cash handling and bank operating procedures.
5. Perform side work duties according to side work schedules.
6. Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
7. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
8. Follow sustainability guidelines and practices related to HHM’s EarthView program.
9. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
10. Ensure overall guest satisfaction.
11. Perform other duties as requested by management.

Position Requirements

1. High School diploma or equivalent preferred.
2. Previous food and beverage experience or equivalent training required.

Work Environment and Context

1. Work schedule varies and may include working on holidays, weekends and alternate shifts.
2. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It