Cocktail - PBR Texas

Texas Live!; Town of Texas (WI); On-site; USD 17,000 - 30,000; Full time

Job summary

Texas Live! in Arlington, TX seeks an energetic Cocktail Server to welcome guests, take beverage and food orders, and deliver drinks with flair.

You will upsell menu items, maintain knowledge of all cocktails, verify guest ages, and coordinate with bartenders and kitchen to ensure smooth service. This on-site role requires excellent communication and a friendly, professional demeanor during nights, weekends, and holidays.

Qualifications

• 1+ year serving in a fast-paced bar/nightclub.
• Fluent English; additional language skills are a plus.
• Courteous, pleasant, and good-natured demeanor.
• Reading, writing, and basic math skills used daily.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; upsell where appropriate.
• Communicate effectively with guests, coworkers, and the kitchen; use POS system.
• Verify guest ages and monitor alcohol service, escalating as needed.
• Maintain knowledge of all concepts, products, and menu items to guide the guest experience.
• Complete side work and accurately account for all sales and payments.
• Promote teamwork and coordinate with bartenders and the kitchen.

Skills

Guest engagement

Upselling

Communication

POS system operation

Teamwork

Education

Alcohol awareness certification

Food service permit

Tools

POS system

Job description

PBR Texas
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

Born from the toughest sport on dirt, the flagship PBR bar at Texas Live! is the largest PBR venue in the country. The venue is a powerhouse concept that brings an authentic country experience to Arlington, marrying an electric combination of “cowboy cool” and big-time, Texas-sized entertainment. Featuring two mechanical bulls, the country’s flagship PBR exceeds 1,500-capacity and includes a 7,000 square foot balcony overlooking Arlington Backyard. Throw in cold beer, hard drinks, and a little bull ridin' and it's every cowboy and cowgirl's nighttime oasis.

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.