Coastal Guest Experience Specialist

BENCHMARK; Kennebunkport (ME); On-site; USD 21,593 - 30,754; Full time

Job summary

BENCHMARK in Kennebunkport is seeking a dedicated guest service professional to provide exceptional assistance to guests at The Colony Hotel. Responsibilities include welcoming guests, assisting with luggage, and ensuring a clean entrance area.

The ideal candidate will have at least one year of customer service experience, excellent communication skills, and a pleasant personality. Compensation is set at $19.00 per hour, with opportunities for various shifts, including weekends and holidays.

Qualifications

• At least one year in a customer service role with high guest interaction.
• A valid driver’s license with no major infractions for 6 months.
• Hospitality industry experience is a plus.
• Ability to work in a fast‑paced setting.
• Availability to work various shifts including weekends and holidays.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Assist with luggage unloading and escort guests to their rooms.
• Retrieve and park guests vehicles as requested.

Skills

Customer service with high guest interaction

Problem-solving

Teamwork

Excellent verbal communication

Outing and engaging personality

Job description

BENCHMARK in Kennebunkport is seeking a dedicated guest service professional to provide exceptional assistance to guests at The Colony Hotel. Responsibilities include welcoming guests, assisting with luggage, and ensuring a clean entrance area.

The ideal candidate will have at least one year of customer service experience, excellent communication skills, and a pleasant personality. Compensation is set at $19.00 per hour, with opportunities for various shifts, including weekends and holidays.