Coastal Front Desk Lead — Guest Experience

Crestline Hotels & Resorts; Carolina Beach (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Front Desk Supervisor at Courtyard by Marriott Carolina Beach Oceanfront. In this role, you will supervise the front desk operations and ensure high productivity and guest satisfaction. Responsibilities include registering guests, managing room assignments, and handling inquiries.

The ideal candidate will have a high school diploma and supervisory experience, preferably in hospitality. Join us for a rewarding career with opportunities for growth in a vibrant environment!

Qualifications

• Two to three years of supervisory experience preferred.
• At least one year experience at the front desk.
• Basic computer skills required.

Responsibilities

• Supervise front desk operations.
• Register and assign rooms to guests.
• Handle guest inquiries and complaints.
• Assist in training of new associates.
• Ensure compliance with hotel emergency procedures.

Skills

Supervisory skills

Customer service

Basic computer skills

Education

High School Graduate or GED

Job description

Crestline Hotels & Resorts is seeking a Front Desk Supervisor at Courtyard by Marriott Carolina Beach Oceanfront. In this role, you will supervise the front desk operations and ensure high productivity and guest satisfaction. Responsibilities include registering guests, managing room assignments, and handling inquiries.

The ideal candidate will have a high school diploma and supervisory experience, preferably in hospitality. Join us for a rewarding career with opportunities for growth in a vibrant environment!