Coach/Ops Mgr Trainee

Walmart; Thornton (CO); On-site; USD 10,000 - 60,000; Full time

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, sets goals, builds accountability, and measures progress. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business practices.

Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace of belonging, and creates opportunities for all associates to thrive and perform.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports a culture of accountability and transparency.

Serve Our Customers and Members: Delivers results with a customer-first approach, makes data-driven decisions, and balances short-term and long-term priorities.

Strive for Excellence: Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement and technological adoption.

At Walmart, we offer competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other benefits including educational programs through Live Better U.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes performance bonuses and potential regional pay adjustments based on location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearms-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Associates must attend and complete all required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

850 E 88th Ave, Thornton, CO 80229-4999, United States of America