CO- Sales Operations Supervisor - Denver, CO

Ryan Herco Flow Solutions; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Ryan Herco Flow Solutions is seeking an Inside Sales Leader to drive cooperation, accountability and empowerment within the sales team. The role emphasizes proactive sales activities, customer satisfaction through timely quotes and bids, and staff coaching.

The candidate should have 3+ years in Inside Sales or Customer Service, with strong communication, interpersonal skills, and PC proficiency in Word/Excel/PowerPoint. Plumbing industry knowledge is a plus and a Bachelor’s degree is preferred.

Qualifications

• 3 years Inside Sales/Customer Service experience.
• Knowledge of PVC fittings or plumbing industry is a plus.
• PC skills, including Microsoft Word, Excel and PowerPoint.
• Mechanical/Technical aptitude.
• Excellent written and verbal communication.
• Excellent customer service skills; interacts effectively with a wide range of people.
• Strong interpersonal skills and cooperative teamwork.

Responsibilities

• Insures that the Inside Sales team is pro-active and productively engaged in selling activities.
• Provides and ensures customer satisfaction through timely quotes, bids and follow-up.
• Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
• Trains, coaches, and leads staff.
• Liaison for Outside Sales, Regional Manager and customers.
• Leads by example and holds staff accountable.

Skills

Inside Sales

Customer Service

MS Word

Excel

PowerPoint

Mechanical Aptitude

Written & Verbal Communication

Interpersonal Skills

Teamwork

Education

Bachelors Degree Preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth.

Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability and empowerment.

Essential Responsibilities/Duties

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers and suppliers
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.

Material responsibilities and essentials duties which must be completed in achieving the objectives of the Operations Supervisor Position:

• Insures that the Inside Sales team is pro-active and productively engaged in selling activities.
• Provides and insures customer satisfaction through timely quotes, bids and follow-up.
• Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
• Trains, coaches, and leads staff.
• With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline
• Liaison for Outside Sales, Regional Manager and customers.
• Reviews the daily edit and remits information to corporate offices.
• Supports and facilitates implementation of sales and marketing plan.
• Upholds and promotes Ryan Herco Flow Solutions image of professionalism and service at all times.
• Adheres to company policies and procedures and holds staff accountable.
• Leads by example.
• Holds Inside Sales team members accountable to achieving sales and marketing objectives.
• Performs additional duties as requested

Requirements

Bachelors Degree Preferred

• 3 years Inside Sales/Customer Service Experience
• Knowledge of PVC fittings or plumbing industry is a plus
• PC skills, including Microsoft Word, Excel and PowerPoint
• Mechanical/Technical aptitude
• Excellent Written and Verbal Communication
• Excellent customer service skills. Interacts effectively and works productively with a wide range of people
• Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
• Reliable and effective communicator
• Strong teamwork and professional demeanor

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