Inside Sales Representative

Ryan Herco Flow Solutions; Richardson (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Vacation, sick, and holiday pay

Tuition reimbursement

401(k) with Company match

Job summary

A leading fluid handling product distributor in Richardson, Texas is seeking an Inside Sales Representative. This role involves providing excellent customer service, maximizing customer contact, and documenting sales activities. Candidates should have at least 2 years of experience in sales or customer service and strong communication skills. The company offers a competitive benefits package, including career advancement opportunities.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• Fast learner with the ability to grasp new concepts.

Responsibilities

• Provides excellent customer service by answering incoming customer calls.
• Maximizes customer contact by turning product inquiries into orders.
• Documents all customer contact and sales activities.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

MS Office

Typing speed 40 WPM

Job description

Career Opportunities with Ryan Herco Flow Solutions

A great place to work.

Careers at Ryan Herco Flow Solutions

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Ryan Herco Flow Solutions is the leading nation-wide distributor of fluid handling products providing ultrapure, corrosion-resistant fluid handling systems and expertise. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. We also serve the construction market through mechanical contractors.

Ryan Herco Flow Solutions offers a competitive, comprehensive medical, dental, and vision insurance, vacation, sick, and holiday pay, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We strive to promote from within and value employees who contribute to our company’s growth.

Inside Sales Representative

In this position, you will:

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Ryan Herco Flow Solutions is an Equal Opportunity Employer