Co-Manager: Lead People, Profits & Service Excellence

The Wendy's Company; Georgia; On-site; USD 42,000 - 64,000; Full time

Job summary

The Wendy's Company is seeking a Co-Manager to lead crew hiring, training, and development while supporting the unit manager in operating the store to maximize profitability and customer satisfaction.

You will oversee sales, staffing, quality, service, cleanliness, training, controls, policies, administration, and maintenance, ensuring safety, standards, and performance expectations are met daily. This role requires experience in restaurant operations and a valid driver’s license.

Qualifications

• Wendy’s operating systems and procedures.
• Supervisory practices.
• Interviewing practices.
• Crew orientation and training program.
• College degree or equivalent experience in operations.

Responsibilities

• Hires, trains and terminates crew members to ensure adequate coverage.
• Trains crew using the Crew Orientation and Training process.
• Monitors service times and customer courtesy.
• Takes corrective action to improve service times and customer satisfaction.
• Manages shifts to meet store priorities and profitability goals.
• Maintains store cleanliness and adheres to safety and health standards.

Skills

Wendy’s operating systems

Supervisory practices

Interviewing practices

Crew orientation & training

Education

College degree or equivalent experience in operations

Job description

The Wendy's Company is seeking a Co-Manager to lead crew hiring, training, and development while supporting the unit manager in operating the store to maximize profitability and customer satisfaction.

You will oversee sales, staffing, quality, service, cleanliness, training, controls, policies, administration, and maintenance, ensuring safety, standards, and performance expectations are met daily. This role requires experience in restaurant operations and a valid driver’s license.