Co-Manager II

Guess?, LLC.; Gulfport (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

GUESS Factory is seeking a Co-Manager to support the Store Manager in daily operations at the Gulfport, MS location. The role focuses on leading floor leadership, driving sales, and ensuring top customer experience.

The Co-Manager will supervise key holders and store associates, recruit and develop talent, and ensure training compliance while maintaining visual merchandising and loss prevention standards.

Qualifications

• Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.

Responsibilities

• Recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
• Ensure all associates complete training per company guidelines and provide ongoing coaching on product knowledge, selling skills, and customer experience.
• Lead by example in delivering excellent customer service, visual merchandising, and store standards.
• Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion; create and execute strategies to maximize store sales and control expenses.
• Meet payroll expectations, manage loss prevention, and ensure policy compliance.
• Use sound judgment, maintain excellent communication, and adapt to changes; handle multiple tasks and complete other duties as assigned.

Skills

Managerial experience

Sales coaching

PC usage & report analysis

Communication skills

Education

High school education or equivalent

Job description

Position Overview

The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store.

Reports To: Store Manager

Supervises: Assists Store Manager with key holders and all store associates

People Development

• Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Strategic Execution: Create and execute strategies to maximize store sales and control expenses.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3273

Store Address

10000 Factory Shop Boulevard, #350 - Gulfport, MS 39503

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