Co-Living Maintenance Technician Pro

Nest DC; Washington (District of Columbia); On-site; USD 48,000 - 64,000; Full time

Job summary

Nest DC is seeking a Maintenance Technician II to support its Co-Living portfolio across multiple sites in Washington, DC. You will perform daily repairs, routine preventive maintenance, and safety checks to keep properties well-maintained and safe for residents and clients.

As part of the Co-Living Maintenance Team, you will collaborate closely with the Maintenance Coordinator and property staff, manage tickets in AppFolio, document work, and communicate clearly with residents.

Qualifications

• 2–4 years of relevant maintenance or residential building experience required.
• Experience in multi-family or co-living environments strongly preferred.
• EPA certification is optional but preferred.
• Ability to operate hand tools and diagnostic equipment.

Responsibilities

• Diagnose, perform, and bill for all approved repairs in a timely and professional manner.
• Complete assigned tickets within 24 hours when possible.
• Review all assigned tickets daily, gather necessary supplies, and close out work orders promptly.
• Schedule appointments directly through AppFolio, updating notes and status in real time.
• Leave spaces clean, safe, and tidy after repairs, relocking and securing doors as found.
• Assist staff and residents in troubleshooting or problem-solving maintenance issues.
• Perform visual safety inspections at each visit (smoke detectors, fire extinguishers, bulbs, HVAC filters).
• Conduct quarterly walkthroughs of each property to assess common area, exterior, and interior conditions.
• Plan and execute seasonal tasks (e.g., HVAC filter changes, hot water heater flushes) with the Maintenance Coordinator.
• Prepares properties in advance of weather-related emergencies, including clearing drains, providing sandbags, ice melt, and snow shovels, and ensuring resident safety.
• Act as a friendly, professional presence at properties, building trust with residents.
• Leave door tags/maintenance sheets with updates on work completed.
• Communicate kindly and clearly with residents regarding maintenance issues and expectations.
• Alert the team to any potential liabilities, larger repairs, or safety concerns.
• Retain and upload receipts for all supplies purchased to ensure accurate reimbursement billing.
• Maintain a current inventory of tools and equipment carried.
• Provide clear reports of inspections and walkthroughs to the Maintenance Coordinator.
• Attend and participate in maintenance meetings and full staff meetings, prepared and on time.
• Contribute to team performance goals for billable hours, resolution speed, and resident satisfaction.
• Care for and maintain all personal and company equipment.
• Operate within OSHA standards and company safety policies at all times.
• Follow the company code of conduct, policies, and procedures.
• Ensure safety measures are taken before performing any repair or project.

Skills

Plumbing

Electrical

HVAC

Carpentry

Appliance repair

Diagnostics

Tools proficiency

Customer service

Multi-site coordination

Education

High school diploma or equivalent

EPA certification (optional)

Tools

AppFolio

Diagnostic equipment

Job description

Nest DC is seeking a Maintenance Technician II to support its Co-Living portfolio across multiple sites in Washington, DC. You will perform daily repairs, routine preventive maintenance, and safety checks to keep properties well-maintained and safe for residents and clients.

As part of the Co-Living Maintenance Team, you will collaborate closely with the Maintenance Coordinator and property staff, manage tickets in AppFolio, document work, and communicate clearly with residents.