CNC Tech Support Specialist On-Site in Bend

Torrey Holistics; Bend (OR); On-site; USD 71,635,000 - 80,231,000; Full time

Job summary

PrideStaff in Bend, OR is seeking a hands-on CNC Technical Support Specialist for a premier industrial machinery manufacturer. This role is in-person, combining field-ready diagnostics with factory-trained support to keep CNC cutting systems running smoothly.

You will diagnose mechanical, electrical, and software issues, assist with startup and calibration, and handle preventive maintenance and basic CAD/CAM troubleshooting.

Qualifications

• Strong background in electrical and/or mechanical troubleshooting.
• Experience with hand tools and digital multimeters is required.
• Ability to read electrical schematics and mechanical drawings.
• Ability to train in-house with travel (50–75%).

Responsibilities

• Assist customers via phone, email, and remote tools to diagnose mechanical, electrical, software, and motion-control issues.
• Diagnose issues with motors, drives, relays, sensors, power supplies, and gearboxes.
• Support machine startup, calibration, preventive maintenance, and basic CAD/CAM troubleshooting.
• Document resolutions in CRM and coordinate parts and warranty claims.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Digital multimeters

Reading schematics

Customer service

CNC repair

Tools

CAD/CAM software

Job description

PrideStaff in Bend, OR is seeking a hands-on CNC Technical Support Specialist for a premier industrial machinery manufacturer. This role is in-person, combining field-ready diagnostics with factory-trained support to keep CNC cutting systems running smoothly.

You will diagnose mechanical, electrical, and software issues, assist with startup and calibration, and handle preventive maintenance and basic CAD/CAM troubleshooting.