CNC Service Technician

Jobot; Crafton (Allegheny County); On-site; USD 52,000 - 62,000; Full time

Job summary

Jobot is seeking a Field Service Engineer to install, commission, and service advanced CNC machining equipment, ensuring peak performance and high customer satisfaction. You will act as a technical expert and trusted advisor, supporting end users through troubleshooting, training, and ongoing technical guidance.

Responsibilities include diagnosing and repairing CNC systems, installing upgrades, training customers, verifying OEM standards, and documenting service activities while traveling to

Qualifications

• Strong mechanical and electrical troubleshooting skills related to CNC equipment.
• Ability to read schematics, drawings, and technical documentation.
• Extensive hands on experience servicing complex CNC machining systems (5 axis preferred).

Responsibilities

• Diagnose, repair, and maintain complex CNC machining systems, including multi axis platforms.
• Install new machines, upgrades, and retrofits, and bring equipment online to specification.
• Train customers on proper operation and maintenance.
• Verify equipment performance meets OEM standards.
• Document service activities and communicate effectively with internal service teams.
• Support customers across multiple locations through extensive travel, including international travel as needed.

Skills

CNC machining

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Customer focus

Communication skills

Self-directed

Travel readiness

Job description

Salary: $38 - $45 per hour

A bit about us:

We are a global manufacturing technology organization known for solving complex machining challenges through strong teamwork, deep technical expertise, and fully integrated, customer‑focused solutions. With a broad and flexible capability set, we anticipate emerging needs early and deliver innovative, high‑precision products and services that help customers stay competitive well into the future.

Why join us?

We are a global, values‑driven team united by respect, openness, and strong leadership that inspires collaboration at every level. As an independent, family‑owned company, we are future‑focused, driven by innovation, technological expertise, and sustainable manufacturing solutions that create long‑term value for our customers and employees.

Job Details

The Field Service Engineer is responsible for installing, commissioning, and servicing advanced CNC machining equipment, ensuring optimal performance and high customer satisfaction. This role serves as a technical expert and trusted advisor, supporting end users through troubleshooting, training, and ongoing technical guidance.

Key Responsibilities

• Diagnose, repair, and maintain complex CNC machining systems, including multi axis platforms
• Install new machines, upgrades, and retrofits, and bring equipment online to specification
• Train customers on proper operation and maintenance
• Verify equipment performance meets OEM standards
• Document service activities and communicate effectively with internal service teams
• Support customers across multiple locations through extensive travel, including international travel as needed

Qualifications

• Strong mechanical and electrical troubleshooting skills related to CNC equipment
• Ability to read schematics, drawings, and technical documentation
• Self directed, customer focused, and able to manage multiple priorities
• Solid communication and basic computer skills
• Extensive hands on experience servicing complex CNC machining systems (5 axis preferred)

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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