CNC Machine Tool Field Service Specialist

Torrey Holistics; Cincinnati (OH); On-site; USD 54,000 - 76,000; Full time

Job summary

Torrey Holistics is seeking a skilled CNC machine technician and field service professional to install and commission CNC tools at customer sites, verify performance, and align machines to OEM specs.

You will read blueprints and schematics, diagnose electrical, mechanical, hydraulic, and pneumatic issues, and coordinate with project managers to ensure timelines and customer satisfaction in a manufacturing setting near Cincinnati.

Qualifications

• High school diploma or equivalent (GED/HSEC) required.
• Experience as CNC machine technician in manufacturing.
• Comfort with shop math including fractions, ratios, percentages, and proportional reasoning.
• Proficient in reading blueprints, schematics, wiring diagrams, and manuals.
• Valid driver's license and ability to travel 15–20% plus occasional overnights.

Responsibilities

• Review installation plans and verify site utilities and rigging paths.
• Install and commission CNC tools to OEM specifications and validate operation.
• Diagnose electrical, mechanical, hydraulic, and pneumatic issues.
• Read schematics and maintain documentation for status updates.
• Coordinate with project managers and customers on timelines.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Pneumatic systems troubleshooting

Rigging and load handling

Customer service mindset in the field

Preventive maintenance planning

Reading electrical schematics

Lockout/Tagout (LOTO) compliance

Education

High school diploma or equivalent (GED/HSEC)

Tools

FANUC CNC controls

Calipers

Micrometers

Height gauges

Test gear

Hand tools

Electrical panels

Job description

What your day looks likeYou start the morning reviewing a customer’s CNC installation plan, walking the floor to confirm utilities, clearances, and rigging paths. By midday, you’re aligning a new machine tool to manufacturer specifications, validating motion and safety circuits, and demonstrating operation to the on-site team. In the afternoon, you diagnose a spindle vibration, consult engineering on an unusual control fault, and close the day by updating the project manager and customer on status, next steps, and parts needs.Impact you’ll makeInstall and commission CNC machine tools precisely to OEM specs, then verify performance through live operation.Read and apply blueprints, schematics, wiring diagrams, and manuals to plan and execute installations and repairs.Diagnose electrical, mechanical, hydraulic, and pneumatic issues; tune and troubleshoot systems for stable, in-tolerance operation.Interpret maintenance documentation and use standard meters, test equipment, and hand tools to repair and validate systems.Partner with engineering to resolve atypical faults or system behaviors.Inspect assemblies and all moving parts to ensure proper installation and operation within expected tolerances.Coordinate daily with internal/external project managers, supervisors, and customers to communicate progress and timelines.Scope required tools, test gear, and parts for each assignment; assemble, align, and install equipment as needed.Perform routine service and help customers establish proactive preventive maintenance schedules.Use precision measurement tools (calipers, micrometers, height gauges, etc.) to confirm setups and component fit.Immediately report any accidents, near-misses, or errors; perform other related duties as assigned.What you bringHigh school diploma or equivalent (GED/HSEC) and proven experience as a CNC machine technician.Comfort with shop math, including fractions, ratios, percentages, and proportional reasoning.Computer proficiency with email, record keeping, databases, word processing, spreadsheets, and graphics; strong Microsoft Office skills.Valid driver’s license; ability to travel 15–20% with periodic overnight trips, including stretches of 1–2 weeks when needed.Hands-on experience with FANUC CNC controls is required.Core competenciesReliable attendance and follow-through.Dependable, self-directed execution and ownership.Strong safety mindset: maintain a tidy, hazard-free area; use guards and safety devices; follow SOPs, safety rules, and good manufacturing practices.Working conditions and physical requirementsApproximately 20% of time stationary while operating machines; constant operation of powered equipment and frequent movement across the shop to gather tools, parts, and materials.Regularly position yourself to access components above and beneath machines; extensive fine and gross motor work.Communicate clearly with team members; visually detect mechanical issues and part defects at short range to determine corrective actions.Routinely lift, push, pull, and move up to 50 lbs; carry and load various parts and tools.Occasional exposure to humidity, moving machinery, airborne particles, and caustic/toxic substances; moderate noise with periods of loud equipment.PPE required around machinery and electrical systems; during warmer months, PPE may increase heat exposure.Technical strengthsPreventive maintenance plan creationMechanical troubleshootingWork across 120/208/240/480V electrical systemsElectrical installations, troubleshooting, and repairRelay testing proceduresPneumatic systems troubleshootingAccurate tape‑measure useCustomer service mindset in the fieldGeneral maintenance and repairIndustrial electrical experienceRigging and load handlingField service readinessIndustrial electrical systems knowledgeWorkplace safety and EHS practicesHydraulic systems and componentsEquipment diagnostics and troubleshootingMechanical systems and component repairLockout/Tagout (LOTO)Electrical panel installationSpindle maintenance and repairReading electrical schematicsLow‑voltage cabling installationEquipment installation and wiringAccess control systemsEquipment repair and maintenanceEquipment installationExperience in aerospace manufacturing environmentsAccessibilityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.