Field Service Technician

Torrey Holistics

Fishers (IN)

On-site

USD 60,000 - 90,000

Full time

10 days ago

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Benefits offered by this job

Top-tier benefits package

Generous bonus

Career advancement

Exposure to advanced CNC tech

Hands-on field work

Job summary

Torrey Holistics seeks an Installation Technician to install, commission, and service CNC machinery and automated equipment at customer facilities. You will perform mechanical installation, alignments, and diagnostics while collaborating with engineering and service teams.

The role requires strong mechanical aptitude, hands-on troubleshooting across hydraulics, pneumatics, and basic electrical systems, and frequent travel.

Qualifications

Hands-on experience installing, servicing, commissioning, or troubleshooting CNC machinery.
Strong mechanical aptitude with the ability to diagnose and resolve equipment issues.
Working knowledge of hydraulic and pneumatic systems.
Working knowledge of basic electrical systems and components.
Ability to read and interpret mechanical drawings, schematics, manuals, and technical documentation.
Comfortable using hand tools, power tools, and standard mechanical/electrical diagnostic equipment.
Strong troubleshooting and problem-solving skills.
Ability to work independently in customer environments while also collaborating with internal teams.
Strong communication and customer-service skills.
Willingness and ability to travel 40–50%, generally for no more than one week at a time.
Valid driver's license and ability to travel as required.

Responsibilities

Install, commission, and service CNC machinery and automated equipment at customer facilities.
Perform mechanical installation, alignment, leveling, setup, and adjustment of machinery.
Troubleshoot and resolve mechanical, hydraulic, pneumatic, and basic electrical issues.
Assist with machine startup, commissioning, testing, and customer acceptance.
Interpret mechanical drawings, schematics, manuals, and technical documentation.
Connect and troubleshoot hydraulic and pneumatic systems.
Diagnose basic electrical and control‑related issues and work with engineering or controls personnel when necessary.
Perform preventative maintenance, repairs, and equipment modifications.
Identify machine performance issues and determine appropriate corrective actions.
Work closely with customers, engineers, controls technicians, and other field service personnel.
Provide customers with basic operational and maintenance guidance following installation.
Document service activities, installation progress, issues, and corrective actions.
Maintain a professional and customer‑focused approach while working at customer facilities.
Follow company and customer safety procedures and maintain a safe work environment.
Travel approximately40–50%, with individual assignments typically lasting no more than one week.

Skills

Mechanical aptitude

Hydraulic systems

Pneumatic systems

Electrical knowledge

Read drawings/schematics

Hand and power tools

Troubleshooting

Customer communication

Travel readiness

Driver's license

Job description

Installation Technician – CNC & Automation

The Installation Technician is responsible for installing, commissioning, servicing, and troubleshooting CNC machinery and automated equipment at customer facilities. This is a hands‑on field position for a mechanically inclined technician who enjoys working with sophisticated machinery, solving problems in the field, and interacting directly with customers.

The role requires approximately40–50% travel, with travel assignments generally limited toone week or less at a time. When not traveling, the Installation Technician will work alongside the engineering, manufacturing, and service teams to prepare equipment, troubleshoot systems, and support ongoing projects.

The ideal candidate will have previous experienceinstalling, servicing, commissioning, or troubleshooting CNC machineryand a strong mechanical background. Experience withhydraulics, pneumatics, and basic electrical systemsis required.

This position offerstop-tier benefits, a generous performance-based bonus, and significant opportunities for career advancementwithin a growing CNC and automation organization.

Key Responsibilities

Install, commission, and service CNC machinery and automated equipment at customer facilities.
Perform mechanical installation, alignment, leveling, setup, and adjustment of machinery.
Troubleshoot and resolve mechanical, hydraulic, pneumatic, and basic electrical issues.
Assist with machine startup, commissioning, testing, and customer acceptance.
Interpret mechanical drawings, schematics, manuals, and technical documentation.
Connect and troubleshoot hydraulic and pneumatic systems.
Diagnose basic electrical and control‑related issues and work with engineering or controls personnel when necessary.
Perform preventative maintenance, repairs, and equipment modifications.
Identify machine performance issues and determine appropriate corrective actions.
Work closely with customers, engineers, controls technicians, and other field service personnel.
Provide customers with basic operational and maintenance guidance following installation.
Document service activities, installation progress, issues, and corrective actions.
Maintain a professional and customer‑focused approach while working at customer facilities.
Follow company and customer safety procedures and maintain a safe work environment.
Travel approximately40–50%, with individual assignments typically lasting no more than one week.

Qualifications

Previous hands‑on experienceinstalling, servicing, commissioning, or troubleshooting CNC machinery.
Strong mechanical aptitude with the ability to diagnose and resolve equipment issues.
Working knowledge ofhydraulic and pneumatic systems.
Working knowledge ofbasic electrical systems and components.
Ability to read and interpret mechanical drawings, schematics, manuals, and technical documentation.
Comfortable using hand tools, power tools, and standard mechanical/electrical diagnostic equipment.
Strong troubleshooting and problem‑solving skills.
Ability to work independently in customer environments while also collaborating with internal engineering and service teams.
Strong communication and customer‑service skills.
Willingness and ability to travel40–50%, generally for no more than one week at a time.
Valid driver's license and ability to travel as required.

Preferred Experience

CNC machine installation and commissioning
CNC machine tool service
Industrial automation
Robotics and automated material handling
Machine alignment and precision setup
Hydraulic and pneumatic troubleshooting
Basic electrical troubleshooting
Industrial maintenance or field service
Experience working directly with manufacturing customers

Ideal Candidate

The ideal candidate is ahands‑on field technician who enjoys working with complex machinery and solving problems in real‑world manufacturing environments. This person should be mechanically strong, comfortable troubleshooting systems across multiple disciplines, and capable of taking ownership of an installation or service assignment from start to finish.

Candidates who have experience working withCNC machine tools, automation equipment, hydraulics, pneumatics, and basic electrical systemswill be particularly well suited for this opportunity.

Compensation & Career Opportunity