CNC Field Service Technician – Travel & Training

Edge Technologies; Hartford (CT); On-site; USD 55,000 - 85,000; Full time

Job summary

Edge Technologies is seeking a Field Service Technician to install, troubleshoot, and service magazine bar feeder equipment on CNC lathes at customer sites across a defined region.

You will travel on-site for troubleshooting and networking with customers, receiving prior briefings from Technical Support to address their needs. The role requires strong communication, problem-solving, and CNC/electronics knowledge.

Qualifications

• Two to five years of related service technician experience or equivalent certified training.
• Ability to communicate effectively with customers and represent the company.
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting.
• Knowledge of CNC turning centers, especially sliding headstock lathes, is a plus.
• Proficient computer skills and ability to use Windows and Salesforce Lightning.

Responsibilities

• Install, troubleshoot, and service magazine bar feeder equipment on CNC lathes at customer sites.
• Travel on-site for customer troubleshooting; overnight travel 50-75% depending on base.
• Receive briefing from Technical Support before visiting customers.
• Tools and instruments provided; install or repair and maintain equipment.

Skills

Service technician experience

PLC/HMI motion control

Industrial electronics

Windows & Salesforce Lightning

Tools

Salesforce Lightning

Job description

Edge Technologies is seeking a Field Service Technician to install, troubleshoot, and service magazine bar feeder equipment on CNC lathes at customer sites across a defined region.

You will travel on-site for troubleshooting and networking with customers, receiving prior briefings from Technical Support to address their needs. The role requires strong communication, problem-solving, and CNC/electronics knowledge.