CNC Field Service Technician — Home-Based with Travel

Mazak Corporation; Charlotte (NC); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Mazak Corporation is seeking a Field Service Technician to install, train and service CNC Lathes and Machining Centers across the Southeast, with primary coverage around Charlotte, NC. Positions are home-based with travel required, reporting to the Southeast Technology Center in Suwanee, GA.

You will diagnose mechanical, electrical and software issues, perform installations and repairs, train customers, and document service reports while maintaining safety and clear customer communication.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• High School Diploma.
• 3-7 years of experience in Field Service.

Responsibilities

• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating and wiring.
• Diagnose and repair mechanical, electrical and software problems at customer sites.
• Test operation of machines and accessories after installation or repair.
• Train customers on machine functions.
• Prepare reports documenting installation, problem assessment, repairs, parts installed.
• Travel with overnight stays as needed.
• Utilize test equipment for troubleshooting.

Skills

Field Service experience

Read engineering drawings

Work independently or in a team

Understand PLC

Hydraulic/pneumatic circuits

General computer skills

Lifting up to 50lbs

Problem solving

Written/reporting skills

People skills

Education

2-year technical training in electronics/mechanical/machine tool assembly

High School Diploma

Job description

Mazak Corporation is seeking a Field Service Technician to install, train and service CNC Lathes and Machining Centers across the Southeast, with primary coverage around Charlotte, NC. Positions are home-based with travel required, reporting to the Southeast Technology Center in Suwanee, GA.

You will diagnose mechanical, electrical and software issues, perform installations and repairs, train customers, and document service reports while maintaining safety and clear customer communication.