CNC Field Service Technician

Calqulate; Hudson (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Calqulate is seeking a CNC Field Service Technician to install, troubleshoot, repair, and maintain CNC machine tools at customer sites across MN, WI, SD, ND and surrounding region.

You will perform preventive maintenance, interpret electrical/pneumatic/hydraulic schematics, document service reports, and maintain strong relationships with customers while traveling up to 25% with a valid driver’s license.

Qualifications

• Hands-on CNC repair/maintenance experience.
• Ability to read mechanical, electrical, pneumatic and hydraulic schematics.
• Strong troubleshooting and detail‑oriented technical skills.

Responsibilities

• Travel to customer sites across MN, WI, SD, ND to install, troubleshoot, repair, and maintain CNC machines.
• Perform preventive maintenance and seek performance improvements.
• Diagnose issues with mechanical, electrical, pneumatic, and hydraulic systems.
• Use manuals and vendor support to troubleshoot complex problems.
• Communicate equipment status and recommendations to customers.
• Complete and submit service and installation reports.
• Maintain professionalism and technical excellence to meet commitments.
• Build and maintain relationships with vendors, suppliers, customers.
• Stay updated on new technologies and product updates.
• Maintain deep knowledge of all equipment lines represented.
• Perform other duties as assigned.

Skills

CNC repair/maintenance

Rotating machinery & bearings

CNC controls & schematics

Troubleshooting

Reading drawings & schematics

Microsoft Office

Driver's license & travel readiness

Tools

Microsoft Office

Job description

We are partnered with an incredible CNC Machine Tool Distributor on their search for CNC Service Technicians! As a CNC Field Service Technician, you’ll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.

Responsibilities:

• Travel to customer sites throughout MN, WI, SD, ND and surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
• Perform preventive maintenance and identify opportunities for performance improvement.
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
• Clearly communicate equipment status, repairs, and recommendations to customers.
• Accurately complete and submit service and installation reports.
• Ensure customer commitments are met with a high standard of professionalism and technical excellence.
• Build and maintain positive relationships with vendors, suppliers, and customers.
• Stay informed on new technologies and product updates through ongoing training and technical seminars.
• Maintain deep technical knowledge of all equipment lines represented by the company.
• Perform other duties as assigned

Qualifications:

• 3+ years of hands‑on experience repairing or maintaining CNC machinery.
• Experience with rotating machinery, spindles, and precision bearings.
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
• Advanced troubleshooting skills with high attention to detail and technical accuracy.
• Ability to read and interpret technical drawings and schematics.
• Proficiency in Microsoft Office and other relevant business software.
• Valid driver’s license required and ability to be a ROAD WARRIOR with travel up to 25% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues.