CNC Field Service Mechatronics Specialist

Genuine Search Group; Grand Rapids (MI); On-site; USD 48,000 - 69,000; Full time

Job summary

Genuine Search Group in Grand Rapids is seeking a hands-on CNC Field Service Mechatronics Specialist to keep CNC mills and lathes running. You will diagnose mechanical, electrical, and controls issues on site and in the shop, bringing down downtime and restoring performance.

The role requires several years of field service experience, familiarity with Mitsubishi or Siemens controls, and PLCs. You’ll work directly with customers, document fixes, and deliver professional, clear communication.

Qualifications

• Several years of hands-on CNC maintenance, repair, and field service experience.
• Background with Mitsubishi and/or Siemens controls; familiarity with PLCs
• Direct work on CNC mills and lathes (preferred)
• Expert diagnostic ability and methodical problem-solving
• Strong customer service mindset and clear communication style

Responsibilities

• Keep CNC machinery running by performing in-field maintenance, troubleshooting, and repairs
• Diagnose complex mechanical, electrical, and controls issues and implement effective fixes
• Service CNC mills and lathes; experience with 5-axis equipment is strongly preferred
• Deliver clear, professional communication with customers and internal teammates

Skills

CNC maintenance

CNC troubleshooting

Field service

PLC programming

Customer service

Tools

Mitsubishi controls

Siemens controls

Electrical diagnostics

Job description

CNC Field Service Mechatronics SpecialistGreater Grand Rapids • $35–$50/hr DOEPicture your day: you review the morning service queue, head out to a customer site, and bring a down CNC back to life. You trace a fault from the mechanical assembly through the electrical cabinet, verify ladder logic on the control, and get the spindle cutting again. Every call is different—but the goal is the same: restore uptime and earn a customer’s trust.Your ImpactKeep CNC machinery running by performing in‑field maintenance, troubleshooting, and repairsDiagnose complex mechanical, electrical, and controls issues and implement effective fixesService CNC mills and lathes; experience with 5‑axis equipment is strongly preferredDeliver clear, professional communication with customers and internal teammatesWhat You BringSeveral years of hands‑on CNC maintenance, repair, and field service experienceBackground with Mitsubishi and/or Siemens controls; familiarity with PLCsDirect work on CNC mills and lathes (preferred)Expert diagnostic ability and methodical problem‑solvingStrong customer service mindset and clear communication styleCore StrengthsMaintenance and repair capabilitiesCNC maintenanceCNC troubleshootingWe’re hiring immediately and actively scheduling interviews.