CNC Service Technician

Australia-Employment; Crafton (Allegheny County); On-site; USD 52,000 - 62,000; Full time

Job summary

Australia-Employment is seeking a skilled CNC Service Technician to install, commission, and service advanced CNC machining equipment in Detroit, MI. You will diagnose issues, optimize performance, and ensure high customer satisfaction through hands-on support and training.

As a field service engineer, you will travel to multiple locations, including international sites, to install upgrades, perform retrofits, and bring machines online to OEM specifications.

Qualifications

• Strong mechanical and electrical troubleshooting skills related to CNC equipment.
• Ability to read schematics, drawings, and technical documentation.
• Self directed, customer focused, and able to manage multiple priorities.

Responsibilities

• Diagnose, repair, and maintain CNC machining systems across multiple locations.
• Install new machines, upgrades, and bring equipment online to specification.
• Train customers on proper operation and maintenance.
• Verify equipment performance meets OEM standards.
• Document service activities and communicate with service teams.
• Travel extensively, including international destinations, to support customers.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Customer focus

Communication

Multi-location travel

Tools

None

Job description

CNC Service Technician

$38 - $45 per hour | Detroit, MI | On-site | Permanent

A bit about us:

We are a global manufacturing technology organization known for solving complex machining challenges through strong teamwork, deep technical expertise, and fully integrated, customer-focused solutions. With a broad and flexible capability set, we anticipate emerging needs early and deliver innovative, high-precision products and services that help customers stay competitive well into the future.

Why join us?

We are a global, values-driven team united by respect, openness, and strong leadership that inspires collaboration at every level. As an independent, family-owned company, we are future-focused, driven by innovation, technological expertise, and sustainable manufacturing solutions that create long-term value for our customers and employees.

Job Details

The Field Service Engineer is responsible for installing, commissioning, and servicing advanced CNC machining equipment, ensuring optimal performance and high customer satisfaction. This role serves as a technical expert and trusted advisor, supporting end users through troubleshooting, training, and ongoing technical guidance.

Key Responsibilities

• Diagnose, repair, and maintain complex CNC machining systems, including multi axis platforms
• Install new machines, upgrades, and retrofits, and bring equipment online to specification
• Train customers on proper operation and maintenance
• Verify equipment performance meets OEM standards
• Document service activities and communicate effectively with internal service teams
• Support customers across multiple locations through extensive travel, including international travel as needed

Qualifications

• Strong mechanical and electrical troubleshooting skills related to CNC equipment
• Ability to read schematics, drawings, and technical documentation
• Self directed, customer focused, and able to manage multiple priorities
• Solid communication and basic computer skills
• Extensive hands on experience servicing complex CNC machining systems (5 axis preferred)