CNC Field Service Engineer (IA)

Ellison Technologies, Inc.; Waterloo (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

Sick time

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Job summary

Ellison Technologies, Inc. is looking for a Field Services Engineer in Waterloo, Iowa. This role involves supporting local clients with field service and installations, particularly with CNC machining centers and turning centers. Candidates should demonstrate strong mechanical, hydraulic, and electrical skills, and will benefit from extensive support, including a vehicle and training. The company offers paid time off, holidays, and health benefits, aiming for the long-term growth of their service technicians.

Qualifications

• Experience with CNC machining centers and CNC turning centers.
• Focused on mechanical, hydraulic, and electrical aspects.

Responsibilities

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support.
• Communicate effectively with various people.
• Maintain all customer records and technical documentation.
• Other related duties as assigned.

Skills

Repair skills

Mechanical knowledge

Hydraulic knowledge

Electrical knowledge

Job description

Local Region | Latest Technology | Excellent Culture

As a Field Services Engineer, you’ll support clients across a locally defined territory with a primary focus on the Iowa. You’ll work hands‑on with cutting‑edge technology while partnering with a diverse client base—all within an organization that truly backs its service technicians.

We set you up for success from day one. You’ll receive a car allowance (or, in some cases, a company vehicle), company‑provided cell phone and laptop, covered fuel expenses, and a fast, hassle‑free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do best—maintaining top‑of‑the‑line equipment and delivering exceptional service that turns customers into raving fans.

This role is not a national “road warrior” position. While travel is required, it’s focused on local clients within the IA, MN, MO territory (expected 50% w/ paid travel). Our team enjoys low turnover, and the people who thrive here are energized by variety—different sites, new challenges, and continuous learning.

We genuinely believe this is not only a great place to work, but a place where careers grow, skills sharpen, and long‑term success is built.

Benefits

• Paid time off (PTO)
• Paid holidays
• Sick time
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance

Responsibilities

Although not all inclusive, below are some more details:

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support.
• Communicate effectively with a variety of different people.
• Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
• Other related duties as assigned.

Qualifications

• Ideally someone with experience installing, maintaining and/or repairing CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This is a full time position.