CNC Field Service Engineer

Ellison Technologies, Inc.; Sioux Falls (SD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

Sick time

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Job summary

Ellison Technologies, Inc. is seeking a Field Services Engineer to support clients across a locally defined territory. Based from Sioux Falls, Minneapolis, or Iowa markets, you will service, install and maintain CNC equipment at customer sites.

You will receive a car allowance and company devices, with travel focused locally (about 50%). The role offers growth, a strong culture and a team that values hands-on problem solving and professional development.

Qualifications

• Experience installing, maintaining and repairing CNC machining centers.
• Ability to troubleshoot mechanical, hydraulic and electrical issues.
• Strong communication and documentation skills.

Responsibilities

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support.
• Coordinate with customers and team across multiple sites.
• Take ownership of service cases and maintain records.

Skills

Field service experience

CNC machining centers

Job description

Local Region | Latest Technology | Excellent Culture

As a Field Services Engineer, you’ll support clients across a locally defined territory. For this role, a person could be based in the Sioux Falls, Minneapolis or Iowa markets. You’ll work hands‑on with cutting‑edge technology while partnering with a diverse client base—all within an organization that truly backs its service technicians.

We set you up for success from day one. You’ll receive a car allowance (or, in some cases, a company vehicle), company‑provided cell phone and laptop, covered fuel expenses, and a fast, hassle‑free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do best—maintaining top‑of‑the‑line equipment and delivering exceptional service that turns customers into raving fans.

This role is not a national “road warrior” position. While travel is required, it’s focused on local clients within your territory (expected 50% w/ paid travel). Our team enjoys low turnover, and the people who thrive here are energized by variety—different sites, new challenges, and continuous learning.

We genuinely believe this is not only a great place to work, but a place where careers grow, skills sharpen, and long-term success is built.

• Paid time off (PTO)
• Paid holidays
• Sick time
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance

Responsibilities:

The focus will be on the Dakotas market.
You'll be responsible for day to day field service which can includeservice, troubleshooting, installations and/or preventive maintenance as you launch from home most days.

Essential Duties include:

Although not all inclusive, below are some more details:

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support.
• Communicate effectively with a variety of different people.
• Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
• Other related duties as assigned.

Qualifications:

• Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people.”

Graham Hooper (CEO)

Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This is a full time position