CNA Appointment Scheduler

Heritage-Hills-Rehabilitation-and-Healthcare-Center; Smithfield (RI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement program

Shift differentials

Life insurance

EAP resources

Job summary

Heritage Hills Rehabilitation & Healthcare Center in Rhode Island is seeking a CNA Appointment Scheduler to coordinate medical appointments and transportation for residents. This full-time role requires an active Rhode Island CNA license, BLS/CPR, and experience coordinating schedules.

Hours are 8 am–4 pm, pay $20–$23 per hour with daily pay. The position involves working with families, nursing staff, and providers to ensure timely access to care and smooth transportation, in a compassionate,

Qualifications

• Active Rhode Island CNA license.
• BLS/CPR certification required.
• Experience scheduling medical appointments.
• Experience coordinating resident transportation.
• Strong communication and organizational skills.
• Ability to manage multiple appointments with attention to detail.

Responsibilities

• Schedule and coordinate physician appointments and other medically necessary resident appointments.
• Arrange transportation for residents to and from medical appointments, ensuring schedules are accurate and communicated.
• Coordinate with transportation providers, families, and healthcare offices to facilitate seamless resident care.
• Maintain accurate records of appointments, transportation schedules, and related documentation.
• Provide basic resident care under supervision of licensed nursing staff.
• Assist residents with activities of daily living: feeding, bathing, dressing, grooming, mobility, linen changes.
• Provide supportive care to meet residents' physical and daily living needs.
• Observe residents and promptly report changes to nursing staff.
• Maintain a clean, safe environment that supports dignity and well-being.
• Support nursing staff and interdisciplinary team in delivering high-quality, resident-centered care.

Skills

CNA license

BLS/CPR

Appointment scheduling

Transportation coordination

Communication

Organization

Scheduling multiple appointments

Job description

Join our team atHeritage Hills Rehabilitation& Healthcare Center as a CNA Appointment Scheduler.

Must have an active CNA license and a clean driving record

Full-time opportunities available

Hours: 8 am-4 pm

Pay: $20-$23 an hour (all-inclusive)

Daily Pay!

At Heritage Hills Rehabilitation& Healthcare Center, we believe that exceptional resident care extends beyond the bedside. Guided by our core values of Passion, Respect, and Excellence, the CNA Transportation Coordinator provides compassionate, hands-on resident care while coordinating medical appointments and transportation services to ensure residents receive timely access to healthcare.

Responsibilities for CNA Transportation Coordinator:

• Schedule and coordinate physician appointments and other medically necessary resident appointments.
• Arrange transportation for residents to and from medical appointments while ensuring schedules are accurate and communicated appropriately.
• Coordinate with transportation providers, families, and healthcare offices to facilitate seamless resident care.
• Maintain accurate records of appointments, transportation schedules, and related documentation.
• Provide basic resident care under the direction and supervision of licensed nursing staff in a safe, compassionate, and respectful manner.
• Assist residents with activities of daily living, including feeding, bathing, dressing, grooming, mobility assistance, and changing linens.
• Provide supportive care to ensure residents' physical, emotional, and daily living needs are consistently met.
• Observe residents and promptly report changes in condition, behavior, or care needs to nursing staff.
• Maintain a clean, safe, and comfortable environment that promotes resident dignity and well-being.
• Support nursing staff and the interdisciplinary team in delivering high-quality, resident-centered care.

Qualifications for CNA Transportation Coordinator:

• Must hold a current, active, and unencumbered Certified Nursing Assistant (CNA) license in the state of Rhode Island.
• Valid Basic Life Support (BLS) / CPR certification required.
• Previous experience scheduling medical appointments and coordinating resident transportation is required.
• Ability to work effectively with multiple residents in a fast-paced, team-oriented healthcare environment.
• Demonstrated compassion, patience, and commitment to providing high-quality resident care.
• Strong communication, organizational, and scheduling skills.
• Ability to coordinate multiple appointments while maintaining accuracy and attention to detail.

Our Core Values in Action

Passion – Bringing warmth, dedication, and genuine care to every resident interaction while ensuring access to essential healthcare services.

Respect – Treating each resident with dignity, kindness, and an unwavering commitment to their individuality and comfort.

Excellence – Delivering safe, reliable, and well-coordinated care that enhances residents' health, comfort, and quality of life every day.

Benefits for CNA Transportation Coordinator

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Shift differentials
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Join our team at Heritage Hills Rehabilitation and Healthcare Center, a 100-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.