CMT Dispatcher: Field Scheduling & Coordination

ADP, Inc.; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Paid Time Off

Paid Holidays

On-the-job training

Job summary

The role emphasizes organization, clear communication by phone and email, and comfort with computers. Training is provided; prior CMT experience is a plus but not required. This is an on-site office position in Houston.

Qualifications

• Strong organizational and time-management skills.
• Clear and professional communication by phone, email, and text.
• Comfortable using computers, email, spreadsheets, and scheduling systems.

Responsibilities

• Schedule and dispatch field technicians to daily project assignments.
• Work closely with Project Managers to coordinate staffing needs.
• Receive and organize testing and inspection requests from contractors and clients.
• Prepare and maintain daily and upcoming field schedules.
• Handle cancellations, call-outs, schedule changes, and last-minute requests.
• Track technician assignments and availability throughout the day.
• Communicate assignments and schedule changes with technicians.
• Coordinate scheduling and arrival information with contractors and clients.
• Maintain clear electronic records of requests, assignments, and schedule changes.
• Coordinate vehicles, nuclear density gauges, and other equipment needed for daily assignments.
• Track equipment assignments and availability.
• Follow up with technicians regarding field reports and required documentation.

Skills

Organizational skills

Time management

Communication

Computer literacy

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

The role emphasizes organization, clear communication by phone and email, and comfort with computers. Training is provided; prior CMT experience is a plus but not required. This is an on-site office position in Houston.