CMMI Services Quality & Process Improvement Lead

careers-bluehawk; West Palm Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

BLUEHAWK, LLC., a professional services firm, seeks a Quality and Process Improvement Specialist to lead CMMI V3.0 and ISO 9001/20000 initiatives. You will drive process mapping, documentation, and readiness for appraisals, coordinating across internal teams to ensure continuous improvement and compliance.

A strong background in quality assurance and stakeholder collaboration is required. Responsibilities include developing and maintaining standard processes, conducting gap analyses, and

Qualifications

• 3+ years of experience supporting CMMI implementation, quality assurance, or process improvement.
• Strong understanding of CMMI V3.0 L3 SVCS, ISO 9001/ISO20000 standards, practices, and standards.
• Proven experience with process mapping, documentation, and internal auditing.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Bachelor’s degree in Engineering, Computer Science, or related field.

Responsibilities

• Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes.
• Conduct gap analyses to assess current processes against CMMI/ISO requirements.
• Coordinate across internal teams to support CMMI implementation.
• Prepare documentation and reports for CMMI appraisals and ISO audits.
• Coordinate internal audits and readiness reviews for compliance.
• Foster a culture of continuous improvement and quality management.
• Provide guidance on process improvement initiatives and change management.

Skills

CMMI V3.0 L3 SVCS

ISO 9001

ISO 20000

Process Mapping

Documentation

Internal Auditing

Communication

Stakeholder Collaboration

Education

Bachelor's degree in Engineering or CS

Job description

BLUEHAWK, LLC., a professional services firm, seeks a Quality and Process Improvement Specialist to lead CMMI V3.0 and ISO 9001/20000 initiatives. You will drive process mapping, documentation, and readiness for appraisals, coordinating across internal teams to ensure continuous improvement and compliance.

A strong background in quality assurance and stakeholder collaboration is required. Responsibilities include developing and maintaining standard processes, conducting gap analyses, and