Quality and Process Improvement Specialist

Bluehawk, LLC; West Palm Beach (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Bluehawk, LLC in West Palm Beach, Florida, is seeking a Quality and Process Improvement Specialist to lead efforts in achieving a Capability Maturity Model Integration (CMMI) V3.0 Maturity Level 3 for Services rating. The ideal candidate will have extensive experience in CMMI implementation and process improvement.

Your responsibilities include developing and maintaining CMMI and ISO processes, conducting gap analyses, and coordinating audits. A Bachelor’s degree in Engineering or Computer Science is required. We are an Equal Opportunity Employer, committed to diversity.

Qualifications

• 3 or more years of experience supporting CMMI implementation, quality assurance, or process improvement.
• Strong understanding of CMMI V3.0 L3 SVCS, ISO 9001/ISO20000 standards.
• Proven experience with process mapping and internal auditing.

Responsibilities

• Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes.
• Conduct gap analyses to identify areas for improvement.
• Coordinate internal audits and readiness reviews for compliance.

Skills

CMMI implementation

Process improvement

Internal auditing

Documentation

Analytical skills

Communication skills

Education

Bachelor’s degree in Engineering, Computer Science, or a related field

Job description

Overview

BLUEHAWK, LLCis a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastructure, freedoms, and human rights. We are hiring creative, motivated talented people. Who are committed to delivering programs and solutions to meet our customers' time frames and financial parameters by managing technical, schedule, and cost performance.

Bluehawk is seeking a passionate Quality and Process Improvement Specialist to lead our internal coordination efforts in pursuit of a Capability Maturity Model Integration (CMMI) V3.0 Maturity Level 3 for Services rating. The successful candidate will bring experience with CMMI Services V3.0 and demonstrated knowledge of process improvement, internal capability building, and appraisal preparation. They will lead CMMI implementation, including prioritizing improvement areas, documentation, team engagement, process mapping, continuous improvement programs, and training initiatives.

Responsibilities

• Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes and procedures.
• Conduct gap analyses to assess current processes against CMMI/ISO requirements and identify areas for improvement.
• Coordinate across internal teams to support the implementation of CMMI Services V3.0 practice areas.
• Prepare documentation and reports for CMMI appraisals and ISO certification audits.
• Coordinate internal audits and readiness reviews to ensure compliance with CMMI standards.
• Work closely with stakeholders to foster a culture of continuous improvement and quality management.
• Provide guidance on process improvement initiatives and best practices.
• Provide coaching and change management support to teams adopting new processes

Qualifications

• 3 or more years of experience supporting CMMI implementation, quality assurance, or process improvement.
• Strong understanding of CMMI V3.0 L3 SVCS, ISO 9001/ISO20000 standards, practices, and standards.
• Proven experience with process mapping, documentation, and internal auditing.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Strong analytical and problem‑solving skills.
• Bachelor’s degree in Engineering, Computer Science, or a related field.

Desired Skills, Experience, And Education

• CMMI certification or training.
• ISO internal auditor certification or training.
• Strong background in process improvement, quality assurance, and project management, particularly in the context of services projects.
• Active clearance or ability to obtain a clearance (ADD In what you'd like here)

Bluehawk, LLC. is an Equal Opportunity/Affirmative Action /EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity Employer