CMMI Programs Specialist (Remote, Equity)

Aledade; United States; Remote; USD 80,000 - 92,000; Full time

Benefits offered by this job

PTO 21 days

401(k) with match

Stock options

Remote-first culture

Job summary

Aledade is seeking a Program Specialist reporting to the CMMI Program Manager to optimize operations across LEAD & REACH models. You will manage core processes, analyze performance, and collaborate with cross-functional teams to drive continuous improvement and scalable results within the CMMI framework.

This remote-friendly role requires strong project management, data analytics, and communication skills. A Bachelor’s degree and 3+ years in healthcare are expected, with responsibilities

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of progressive healthcare experience.
• Familiar with Monday.com for project management.
• Experience with data analytics using Excel or Google Sheets.

Responsibilities

• Manage Zendesk incoming/outgoing communications for the CMMI team, escalating tickets as needed to the appropriate person/team.
• Find and build out solutions in Monday.com for any CMMI process and operations needs (Growth, SVA, Contacts, Practice lists, Provider lists, CMS tickets, etc.).
• Utilize Medicare reports from 4i (quality, financial, claims reduction files, SVA response files) to generate reports so actionable insights and opportunities for improvement can be identified
• Utilize reports, calendars, and internal tools (Tableau, Snowflake) to build out internal and external decks for Contract and Resource Meetings and Performance and Resource Meetings
• Utilize insights, opportunities, and calendars to draft and maintain the Aledade LEAD newsletter and its distribution list
• Manage the Beneficiary Zoom Voicemail for the CMMI team, ensuring that beneficiary questions are answered and logged for tracking and documentation purposes in Monday.com
• Plan in Monday.com based on the CMMI programs calendar distributed by CMS so all deadlines are scheduled and met, both internally and externally
• Maintain CMMI programs Google Drive folders, prioritizing organization and appropriate access
• Act as a thought partner in opportunities for CMMI process development, needs, or gaps
• Provide suggestions and recommendations to ambiguous problems that align with program goals
• Think critically and move work forward without clearly defined or outlined next steps
• Contribute to broader, interdepartmental projects and meetings, including Field Team trainings, support, and inbound questions, as well as Project Turnkey support and coordination
• Communicate statuses on operations and keep stakeholders informed on any progress and roadblocks
• Develop implementation plans, communications, and rollout of approved necessary BE/BEIs (Telehealth)
• Provide details and insights during CMMI team meetings based on the CMS ACO LEAD newsletter, with emphasis on communicating when reports and funds are expected to be released, upcoming changes within the program, and important deadlines
• Serve as a resource to the PTS team to assist in addressing practice needs tied to CMMI operations

Skills

Healthcare experience

Project management

Monday.com

Data analysis

Communication

Education

Bachelor's degree

Tools

Tableau

Snowflake

Job description

Aledade is seeking a Program Specialist reporting to the CMMI Program Manager to optimize operations across LEAD & REACH models. You will manage core processes, analyze performance, and collaborate with cross-functional teams to drive continuous improvement and scalable results within the CMMI framework.

This remote-friendly role requires strong project management, data analytics, and communication skills. A Bachelor’s degree and 3+ years in healthcare are expected, with responsibilities