Remote CMMI Programs Specialist — Operations & Insights

Aledade PBC; United States; A distancia; USD 80.000 - 92.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly culture

21 days PTO (time off)

Parental leave 12 weeks

401(k) with match

Stock options

Descripción de la vacante

Aledade PBC is seeking a Program Specialist to support CMMI initiatives across LEAD and REACH. The role focuses on refining core processes, analyzing performance, and enabling cross-functional collaboration to scale CMMI models while working remotely across the US.

Key duties include managing Zendesk, building Monday.com solutions, and generating reports with Tableau/Snowflake to drive insights and improvements. Travel is <10% as needed.

Formación

• Bachelor’s degree in a relevant field.
• 3+ years of progressive healthcare experience.
• Thrives in a fast-paced environment and manages multiple priorities.
• Familiar with project management tools such as Monday.com.
• Experience in data analytics using Excel or Google Sheets.
• Willingness to travel as needed to Aledade’s headquarters and other offsite meetings (less than 10%).

Responsabilidades

• Manage Zendesk communications for the CMMI team and escalate tickets as needed.
• Find and build out solutions in Monday.com for CMMI processes and operations.
• Utilize Medicare reports to generate actionable insights and improvements.
• Create internal/external decks using Tableau and Snowflake for meetings.
• Draft and maintain the Aledade LEAD newsletter and distribution list.
• Oversee Beneficiary Zoom Voicemail and log inquiries in Monday.com.

Conocimientos

Healthcare experience

Project management

Data analytics

Educación

Bachelor’s degree in a relevant field

Herramientas

Monday.com

Tableau

Snowflake

Descripción del empleo

Aledade PBC is seeking a Program Specialist to support CMMI initiatives across LEAD and REACH. The role focuses on refining core processes, analyzing performance, and enabling cross-functional collaboration to scale CMMI models while working remotely across the US.

Key duties include managing Zendesk, building Monday.com solutions, and generating reports with Tableau/Snowflake to drive insights and improvements. Travel is <10% as needed.