CMDB Architect

General Dynamics Information Technology; Fort Wayne (IN); On-site; USD 170,000 - 173,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health plan

Paid education/certifications

Paid vacation/holidays

Internal mobility program

Job summary

GDIT is seeking a seasoned CMDB Architect to design, implement, and govern the ServiceNow CMDB aligned with enterprise standards. You will lead architecture, ensure data model integrity, and guide CI governance while collaborating with cross-functional teams.

The role requires a Top Secret clearance with TS/SCI eligibility, a STEM degree, and 10+ years of experience. Onsite at Offutt AFB, offering strong benefits and ongoing professional development.

Qualifications

• Requires a Bachelor’s Degree in STEM discipline, 10+ years of experience.
• Masters Degree is desired.
• Security Clearance: Top Secret with TS/SCI eligibility.
• Location: Offutt AFB, NE.
• ITIL 4 Foundation; DoD 8140 cyber certs desirable.

Responsibilities

• Lead the design and implementation of the ServiceNow CMDB.
• Maintain CMDB architecture roadmap and governance.
• Architect ITOM components including Discovery, Service Mapping, and Event Management.
• Collaborate with stakeholders to validate designs and integrations.
• Mentor CMDB developers and admins; stay updated on releases.

Skills

CMDB

IT Governance

ServiceNow CMDB

REST

SOAP

MID Server

IntegrationHub

AIOps

CI Management

Architectural design

Education

Bachelor's Degree in STEM

Master's Degree (desired)

Tools

ServiceNow

Discovery

Service Mapping

Orchestration

IntegrationHub

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Data Science and Data Engineering Job Qualifications: Skills: CMDB, IT Governance, ServiceNow Configuration Management Database (CMDB) Certifications: None Experience: 15 + years of related experience US Citizenship Required: Yes Job Description: USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

CMDB ARCHITECT

• Lead the design, architecture, and implementation of the ServiceNow CMDB aligned with enterprise standards and business objectives
• Designs, develops, and maintains ServiceNow CMDB to ensure efficient ITSM processes and enhance the overall user experience.
• Translate complex business requirements into scalable, secure, and maintainable ServiceNow configurations and integrations
• Define and maintain the ServiceNow CMDB architecture roadmap, guiding long-term platform growth and governance
• Provide expert-level guidance on ServiceNow best practices, including database performance, security, data model design, and upgrade planning
• Oversee development activities and ensure technical designs are implemented according to architectural standards
• Collaborate closely with stakeholders to gather requirements, validate solution designs, and provide strategic CMDB recommendations
• Design and optimize integrations between ServiceNow and enterprise systems using REST, SOAP, MID Server, IntegrationHub, or other technologies
• Conduct technical reviews, code reviews, and architectural assessments to ensure high-quality delivery
• Ensure database compliance with security, audit, and regulatory requirements
• Lead troubleshooting efforts for database issues and provide advanced technical escalation support
• Develop and maintain architectural documentation, including data models, system diagrams, and configuration standards
• Champion CMDB governance and lead Configuration Item (CI) Managers in the maintenance and overall health of CI’s.
• Guide and mentor ServiceNow developers and administrators, promoting continual learning and technical excellence
• Stay current with ServiceNow releases, new capabilities, and industry trends, advising leadership on opportunities to leverage them
• Support solutioning efforts by creating high-level designs, estimates, and architectural recommendations
• Designs, develops, and customizes ServiceNow integrations to meet business needs.
• Collaborates with cross-functional teams to ensure seamless integration with other systems.

ITOM/ITAM/ITSM Specific Architect and lead end‑to‑end ITOM implementations, including Discovery, Service Mapping, CMDB, Event Management, and AIOps Define CMDB data models, CI class standards, relationship strategies, and governance rules across the enterprise

• ITOM/ITAM/ITSM Specific Architect and lead end‑to‑end ITOM implementations, including Discovery, Service Mapping, CMDB, Event Management, and AIOps.
• Define CMDB data models, CI class standards, relationship strategies, and governance rules across the enterprise.
• Drive maturity programs for CMDB health, reconciliation, data quality, and service dependency mapping.
• Architect large‑scale Discovery patterns, MID Server strategies, scanning frameworks, and credential management processes.
• Integrate ITOM data with ITSM, SecOps, Observability.
• Lead architectural design for automation workflows using Orchestration, IntegrationHub, and cloud-native integrations.
• Establish patterns for AIOps event correlation, noise reduction, alert enrichment, and topology‑driven automation.
• Advise leadership on operational readiness, service modeling strategies, and ITOM roadmap development.

WHAT YOU’LL NEED TO SUCCEED:

• Requires a Bachelors Degree in STEM discipline, 10+ years of experience
• Masters Degree is desired
• Security Clearance Level: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status
• Required Certifications: ITIL 4 Foundation; DoD 8140 compliant cyber certification
• Location: Offutt AFB, NE
• GDIT IS YOUR PLACE:

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays #SCITLS

• The likely salary range for this position is $170,144 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
• Scheduled Weekly Hours: 40
• Travel Required: Less than 10%
• Telecommuting Options: Onsite Work Location: USA NE Offutt AFB Additional Work Locations:

Total Rewards at GDIT:

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.