CMA Onsite Concierge

CM; Atlanta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k)

Vision insurance

Health insurance

Life insurance

Paid time off

Job summary

CM is seeking a dedicated Concierge in the Atlanta Metro area to be the first point of contact for homeowners and the Community Manager. You will assist residents, conduct daily walking inspections, and promptly report issues.

Responsibilities include accepting packages, logging deliveries, notifying residents, maintaining daily logs, and supporting building cleanliness and safety. The role is onsite with variable shifts and may include holidays and weekends.

Qualifications

• High school diploma or GED required
• Three years of related experience preferred

Responsibilities

• Accept and log packages for residents
• Contact homeowners immediately when packages are delivered
• Respond to homeowner inquiries and track them
• Complete daily walking inspections and monitor building cleanliness
• Notify Community Manager of issues needing attention
• Provide daily activity summaries and logs

Skills

Oral communication

Written communication

Customer service

English proficiency

Education

High school diploma or GED

Job description

Position Purpose: The Concierge is the property’s first point of contact for the Homeowners and the Community Manager. Their primary responsibilities include assisting homeowners, daily walking inspections, and reporting any problems to the Community Manager. They should also be available to answer calls and accept packages.

Major Tasks, Responsibilities and Key Accountabilities

• Accept packages for residents
• Log receipt and delivery of all packages
• Contact homeowners immediately when packages are delivered
• Respond to (or forward as appropriate) and track all homeowner inquiries
• Complete building walking inspections daily and monitor building for cleanliness.
• Notify community manager of issues needing their attention
• Distribute homeowner notices as needed
• Provide a daily summary of activities and issues, including daily logs and checklist notes

Daily Walking Inspection Checklist

• Report any light outages
• Ensure hallways are clear of debris and obstructions
• Inspect walls and carpets for damage or stains
• Inspect Fitness Center and verify equipment is in place
• Ensure trash and recycle bins are not overflowing

Minimum Qualifications

• Must be eighteen years of age or older
• Must pass a Background Check

Job Type: Full-Time

Schedule:To be determined by the supervisor. Availability may include holidays, overnights, weekdays, and/or weekends.

Payrate: Starting at $18.00 per hour.

• 401(k)
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

Work Location : Onsite - may involve multiple worksite locations throughout the Atlanta Metro area

Requirements

Education and experience required

• Good oral and written communication abilities.
• The knowledge and skills typically gained through the acquisition of a high school diploma and/or GED.
• Three years of related experience preferred.

Physical Requirements

• Capable of working extended hours, to include evenings, weekends, and holidays as necessary.
• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
• Must have finger dexterity for typing/using a keyboard.
• Must pass Background Check and Drug Test.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all- inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.