CMA/LPN

Idaho Primary Care Association, Incorporated; Utah; On-site; USD 37,000 - 52,000; Full time

Job summary

Idaho Primary Care Association, Incorporated seeks a Medical Assistant/Practical Nurse for our Garden City clinic to support telephone triage, follow-up, and medication refills. You will manage client recalls, coordinate referrals, and help maintain efficient patient flow in collaboration with the care team.

The role involves participating in meetings, quality improvement activities, and outreach events, with emphasis on helping patients navigate health services and self-management of chronic

Qualifications

• One year of healthcare setting experience preferred.
• Current National Medical Assistant Certification required.
• Current Idaho Practical Nursing License or equivalent required.
• Current BLS certification.

Responsibilities

• Telephone triage for patient concerns.
• Perform patient follow-up and coordinate care per protocol.
• Refill patient medications per protocol.
• Enter and track patient recalls (immunizations, tests, screenings).
• Track outpatient referrals per policy and procedure.
• Coordinate with other departments to ensure timely patient flow.
• Act as float to support in-person clinical care.
• Participate in meetings and quality improvement activities.
• Assist with outreach events and document outcomes.
• Coach patients on chronic disease self-management.

Skills

Healthcare experience

Clinical protocols adherence

Education

High School Diploma or Equivalent

Medical Assistant Program Graduation

Practical Nursing Program Graduation

Tools

National Medical Assistant Certification

Idaho Practical Nursing License

BLS Certification

Job description

# CMA/LPNGarden City - Garden City, UT 84028## OverviewPosition TypeFull Time## Description1. Telephone triage for patient concerns/questions2. Perform patient follow-up and coordinates care (e.g. obtain prior authorizations, follow-up on abnormal results, manage appropriate buckets in EMR, etc.), per clinic protocol3. Refill patient medications per clinic protocol4. Enter in and tracks patient recalls as appropriate (childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc.)5. Track outpatient referrals, per policy and procedure6. Review and coordinate with other departments and integrate work with other staff to ensure timely and accurate patient flow7. Act as float to help fill in during staff shortages for in-person patient care in the clinical setting; follow workflows, policy procedures set for clinical nursing8. Participate in meetings9. Participate in continuous quality improvement activities10. Assist with outreach activities such as health fairs, when needed11. Document client encounters from outreach events, activities, service plans, and outcomes achieved by client in an effective manner; completes and submits monthly reports; and ensures accurate data collection for quality measures and other reporting purpose12. Coach patients in effective management of their chronic health conditions and self-care. Assist patient in understanding care plans and instructions. Motivate patients/clients to be active and engage event participants in their health and overall wellbeing.13. Assist patients in accessing health-related services to appropriate medical and specialty providers and overcoming barriers to obtaining needed medical care and /or social service14. Comply with Health West Inc.s policies and procedures15. Other duties as assigned## Qualifications***Education***High School Diploma or EquivalentGraduation from a Medical Assistant Program or EquivalentGraduation from a Practical Nursing Program or Equivalent***Experience***One year recent experience in a health care setting preferred. Current National Medical Assistant Certification required. Current Idaho Practical Nursing License or equivalent required. Current certification in BLS.