CMA/CNA: Patient Care & Onboarding Support

Pinehurst Resort; Pinehurst (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Pinehurst Resort is seeking a Certified Medical Assistant (CMA) / Certified Nursing Assistant (CNA) to deliver patient care within CMA/CNA scope and support structured onboarding for new staff. The role blends administrative and clinical duties in a fast-paced clinic, focusing on documentation, patient throughput, and compliance.

The RMA scope adds clinical support contributions to physicians and healthcare teams, emphasizing accurate documentation, procedural support, and effective

Qualifications

• Graduation from an accredited Medical Assisting or Nursing Assisting program.
• Current Medical Assistant (CMA) or Nursing Assistant (CNA) credential in good standing
• Current Basic Life Support (BLS) certification
• Minimum of 1–2 years of clinical experience preferred
• Knowledge of infection control, sterile technique, and clinic-based health and safety precautions
• Ability to use and apply medical terminology accurately
• Demonstrated understanding of clinical workflows and documentation standards
• Strong communication skills with patients, providers, and staff

Responsibilities

• Assist patients by providing information, support, and professional customer service
• Verify patient identity, obtain medical histories, confirm visit purpose, allergies, medications, and vital signs
• Prepare patients for examinations and procedures, explain treatments, and ensure proper consents are completed
• Document patient care, communications, injections, and education accurately in the EMR (TouchWorks)
• Complete charge tickets and ensure documentation supports appropriate coding and secure record maintenance
• Facilitate diagnostic testing and prescription refill processes per provider direction and clinic protocol
• Manage administrative tasks including reports, patient communications, and daily clinical workflows
• Recognize and respond to patient emergencies according to facility policy

Skills

Patient care

EMR documentation

Infection control

Communication

Vital signs assessment

Team collaboration

Education

CMA or CNA credential

BLS certification

Clinical experience 1–2 years

Accredited medical assisting/nursing program

Tools

TouchWorks EMR

Medical terminology

Job description

Pinehurst Resort is seeking a Certified Medical Assistant (CMA) / Certified Nursing Assistant (CNA) to deliver patient care within CMA/CNA scope and support structured onboarding for new staff. The role blends administrative and clinical duties in a fast-paced clinic, focusing on documentation, patient throughput, and compliance.

The RMA scope adds clinical support contributions to physicians and healthcare teams, emphasizing accurate documentation, procedural support, and effective