Certified Medical Assistant: Patient Care & Onboarding

Pinehurst-Surgical-Clinic-PA; Pinehurst (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Pinehurst-Surgical-Clinic-PA is seeking a Direct Hire Certified Medical Assistant (CMA) to provide patient care within CMA scope of practice and support onboarding for new staff in a fast-paced clinic. The role emphasizes documentation standards, patient throughput, and regulatory compliance in this clinical setting.

The CMA will perform both administrative and clinical tasks, including patient preparation for examinations, aiding physicians with procedures, administering medications, and

Qualifications

• Graduation from an accredited Medical Assisting program.
• Current Medical Assistant (CMA) credential in good standing.
• Current Basic Life Support (BLS) certification.
• Minimum of 1–2 years of clinical experience preferred.
• Knowledge of infection control, sterile technique, and clinic-based health and safety precautions.
• Ability to use and apply medical terminology accurately.
• Demonstrated understanding of clinical workflows and documentation standards.
• Strong communication skills with patients, providers, and staff.

Responsibilities

• Assist patients by providing information, support, and professional customer service.
• Verify patient identity, obtain medical histories, confirm visit purpose, allergies, medications, and vital signs.
• Prepare patients for examinations and procedures, explain treatments, and ensure proper consents are completed.
• Assist physicians with injections, wound care, suture/staple removal, and post-operative follow-up.
• Administer medications as directed by the provider and within CMA scope of practice.
• Support structured onboarding of newly hired medical assistants.
• Reinforce clinic standards related to documentation, infection control, and workflow expectations.
• Assist leadership in validating competencies and ensuring adherence to clinic protocols.
• Promote accountability and teamwork within the medical assistant team.
• Document patient care, communications, injections, and education accurately in the EMR (TouchWorks).
• Complete charge tickets and ensure documentation supports appropriate coding and secure record maintenance.
• Facilitate diagnostic testing and prescription refill processes per provider direction and clinic protocol.
• Manage administrative tasks including reports, patient communications, and daily clinical workflows.
• Recognize and respond to patient emergencies according to facility policy.
• Maintain sterile technique, follow universal precautions, and comply with OSHA and clinic safety policies.
• Clean and maintain exam rooms, equipment, and supplies; properly dispose of biohazard materials per protocol.
• Ensure patient and staff safety, including safe transport and assistance with ambulation.
• Demonstrates professionalism, reliability, and strong interpersonal skills.
• Tactful, empathetic, and attentive to patient needs.
• Demonstrates professional and effective communication in person and via phone.
• Uses discretion, sound judgment, and maintains confidentiality.
• Establishes credibility with physicians, staff, and patients.
• Organized, resourceful, able to multitask, and takes initiative.
• Committed to quality improvement and operational consistency.
• Collaborates effectively within a multidisciplinary clinical team.
• Maintains a professional appearance and demeanor.

Skills

Medical assisting

CMA credential

BLS certified

Clinical communication

Education

Medical Assisting program

Job description

Pinehurst-Surgical-Clinic-PA is seeking a Direct Hire Certified Medical Assistant (CMA) to provide patient care within CMA scope of practice and support onboarding for new staff in a fast-paced clinic. The role emphasizes documentation standards, patient throughput, and regulatory compliance in this clinical setting.

The CMA will perform both administrative and clinical tasks, including patient preparation for examinations, aiding physicians with procedures, administering medications, and