Club Supervisor

Delaware North at Little Caesars Arena; Detroit (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible schedules

Health, dental and vision insurance

Job summary

Delaware North Sportservice at Little Caesars Arena in Detroit, MI is hiring seasonal Club Supervisors to oversee food service and hospitality operations while delivering an exemplary guest experience.

As a Club Supervisor you will train and supervise associates, ensure events are properly set up, maintain high standards for food displays, oversee responsible alcohol service, resolve guest concerns, and keep workstations clean and stocked. Evening and weekend availability required.

Qualifications

• Minimum of 6 months to 1 year of service experience in hospitality industry.
• Good leadership and training skills; ability to teach others as well as delegate tasks.
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
• Basic math skills; ability to accurately account for cash and inventory.

Responsibilities

• Train and supervise associates and observe job performance.
• Ensure associates properly set up events for guests; conduct walk-through to check for any issues.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol.
• Resolve guest complaints, with the assistance of the department manager.
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered.
• Ensure all sanitation practices are used and Department of Health guidelines are followed.

Skills

Leadership

Training

Communication

Cash handling / Math

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Club Supervisors to join our team at Little Caesars Arena in Detroit, Michigan. As a Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

Pay

$19.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise associates and observe job performance
• Ensure associates properly set up events for guests; conduct walk-through to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
• Resolve guest complaints, with the assistance of the department manager
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
• Ensure all sanitation practices are used and Department of Health guidelines are followed

More about you

• Ability to work nights and weekends
• Ability to work all Red Wings, Pistons games and concerts
• Minimum of 6 months to 1 year of service experience in hospitality industry
• Good leadership and training skills; ability to teach others as well as delegate tasks
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• Basic math skills; ability to accurately account for cash and inventory

Physical requirements

• Standing and walking for entire length of shift
• Ability to lift up to 35 pounds

Shift details

Evenings
Holidays
Weekends
Events
M_F